Content Lead
1 week ago
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
About Usnull
Role Overview
Content - the kind that creates value versus just communicating it - is a critical element in driving Wonderful's brand and credibility. We're looking for a hands-on senior content producer who can both write excellent content and run the planning and execution that turns ideas into predictable, high-quality output across channels. This leader will build and scale the content machine at Wonderful from scratch, in a high-visibility, high-impact role.
What you'll do
- Collaborate on and drive content strategy and the editorial calendar across web, social and owned channels.
- Produce and edit high-impact content: blog posts, product pages, bylines, case studies, podcast scripts, and video scripts.
- Manage a team of content writers and freelancers — hire, mentor and maintain editorial standards.
- Ensure content is optimized for SEO/GEO and distributed effectively to reach target audiences.
- Partner with designers, marketers, product and executive leadership to create content that drives credibility, value and thought leadership.
- Track content performance and continuously improve processes (briefing templates, review cycles, CMS workflows).
- Be a hands-on creator: lead by example with editorial craft across formats and contribute directly to flagship pieces.
- 3–4 years managing content teams or content operations in a top tech firm or equivalent environment.
- Comfortable across multiple mediums (text, video, podcast); excellent writing and editing skills.
- Strong project management instincts and experience establishing content workflows.
- Experience with CMS, basic SEO, content analytics and working cross-functionally.
- A bias for impact: you can both ship and scale content reliably.
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