Help Desk Specialist

2 weeks ago

Tel Aviv, Tel Aviv, Israel Rapyd Full time ₪40,000 - ₪60,000 per year

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.

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If you're looking to be part of a fast-growing company that's disrupting the payments industry by building transformative technology, then join our team and play a pivotal role in developing the future of fintech.

Responsibilities:

  • Supporting users in multi-region environments & worldwide teams.
  • Managing users and permissions of cloud based products.
  • Mastering, deploying and supporting the latest technologies.
  • Onboarding and offboarding process.
  • Managing computers and peripheral equipment

Requirements:

  • At least 2 years experience as a help desk specialist in a cloud-based environment.
  • Service-oriented, patience and independent
  • Fast learner
  • Excellent understanding of computer systems and hands-on experience with installing and maintaining peripheral equipment
  • Experience supporting Mac's
  • Fluent English
  • Good understanding of cloud environments - advantage
  • Familiarity with G suite - advantage
  • Basic scripting skills (Powershell, Bash or Python) – advantage

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