Product Enablement Manager
1 week ago
Description
We are , a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.
With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.
's Product Enablement team is looking for an Product Enablement Manager to join our team.
In this role, you will be responsible for creating and maintaining training materials for our client-facing teams (sales, customer success, support) and partners. This will include designing learning solutions, developing product-related content, assessing its effectiveness, and improving it based on feedback.
You will interact with stakeholders across the company and specifically with product managers and client-facing teams. You will be part of a fast-paced and collaborative team, reporting to the Product Enablement Team Lead.
About The Role
- Develop product-related curriculums and content such as presentations, videos, eLearning, workshops, quizzes, and more
- Work with multiple SMEs and under a tight timeline
- Manage projects to ensure that content is created and deployed properly in accordance with the project plan
- Analyze programs' effectiveness, user satisfaction, and work to improve them
Requirements
- 2-4 years of experience in instructional design - must
- Developing product-related e-learning content using authoring tools such as Adobe Creative Suite, Articulate Rise, Genially, and being familiar with LMS
- Working in a global, fast-paced environment. Experience in the SaaS industry is an advantage.
- Working independently on multiple projects, as well as in a team-oriented and collaborative environment
- Exceptional communication skills and ability to work across groups, levels, and geographies
- Native English level – must
- Experience with platform - advantage
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