Retention Manager

1 week ago

Petah Tikva, Central District, Israel Ingenio, LLC Full time ₪60,000 - ₪120,000 per year

Before we get started:

Here at Ingenio, we'd love to talk with you regardless of your qualifications or years of experience. If you believe you'd be a great fit for this role, we invite you to apply even if you do not meet all points on the job description.

Who we are:

Ingenio is a global media and technology company developing products that provide guidance on love, relationships, careers, and all aspects of life. We are passionate about connecting people with the world's best advisors and content to empower everyone to live happier lives.

Ingenio offers the world's largest portfolio of over 20 marketplace and media brands in the spiritual and emotional wellness space. Our flagship brands include Keen, , , Purple Garden, Kasamba, and Kang.

How you'll be impactful:

As a Retention Manager, you will play a key role in driving customer engagement and loyalty by developing strategies to retain and grow our user base and user value. Your efforts will directly impact the brand's long-term success by helping users better understand, adopt, and engage with our product. You will enhance user experience and maximize customer value by leveraging personalized communication and targeted campaigns.

What you'll be doing:

  • Develop and execute comprehensive user journeys and ad-hoc campaigns aligned with company goals, addressing users at every stage of the life cycle.
  • Own the end-to-end process of campaign planning, execution, and analysis using Marketing automation tool (Optimove) and the Marketing Operations team to ensure high-impact results.
  • Manage communication channels (email, push notification, in-app), continuously tracking performance and identifying optimization opportunities.
  • Conduct split testing to refine messaging strategies and improve engagement across all channels.
  • Collaborate with Product and Data teams to leverage new features, create segmented campaigns, and enhance retention through personalized strategies.

What you'll need to be successful:

  • 3+ years of experience in Retention, Product Marketing, CRM, or similar roles, with a track record of driving engagement and improving retention rates.
  • Proactive and self-motivated, with the ability to lead projects from concept to execution.
  • Skilled at breaking down complex projects into actionable steps, ensuring alignment with business objectives.
  • Collaborative, cross-functional thinker, comfortable working with product, marketing, and data teams.
  • Detail-oriented and analytical, ensuring accuracy in execution and continuously optimizing performance.
  • Strong understanding of user behavior, messaging strategies, and brand positioning to craft effective communication.
  • Technically proficient in marketing automation tools (e.g., Optimove) and comfortable working with data to inform decisions.
  • Strong communication skills, with the ability to influence stakeholders at various levels.
  • Hands-on experience with Optimove is an advantage.

Perks & Benefits:

  • Friendly, talented, collaborative, and entrepreneurial team
  • Competitive and comprehensive benefits and perks
  • Work in the international company
  • Generous holiday and PTO policies
  • Technology stipends
  • Training and development opportunities and allowance
  • Fun and inclusive digital, and in-person events
  • Employee groups - global culture committee, fun committee, wellness group and more
  • Hybrid working model - work from home up to 3 days/week, our office is located in Petah Tikva

Why Ingenio?

Our growing team of over 300 employees is powered by our diverse perspectives and company core values:

  • We are humble. We believe the best result is achieved by leveraging others' perspectives
  • We think like owners. We make decisions that optimize for the greater good of the organization
  • We challenge limiting beliefs. We are at our best when we identify and shatter status quo expectations

Ingenio is an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

  • Program Manager

    3 days ago

    Petah Tikva, Central District, Israel The Ohio State University Full time $60,000 - $120,000 per year

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • Product Manager

    3 days ago

    Petah Tikva, Central District, Israel Ingenio, LLC Full time ₪80,000 - ₪120,000 per year

    Before we get started:Here at Ingenio, we'd love to talk with you regardless of your qualifications or years of experience. If you believe you'd be a great fit for this role, we invite you to apply even if you do not meet all points on the job description.Who we are:Ingenio is a global media and technology company developing products that provide guidance on...

  • Brand Performance Manager

    5 days ago

    Petah Tikva, Central District, Israel Kendago Full time ₪90,000 - ₪120,000 per year

    Kendago is a global leader in Direct-to-Consumer (D2C) digital marketing and advertising, providing brands with a comprehensive suite of services, including proprietary AdTech backed PPC, creative production, digital marketing expertise, and data-backed CRO optimization.We help our clients grow into world leaders by combining our unique approach to PPC with...

  • BLS GTM Senior Manager

    2 weeks ago

    Petah Tikva, Central District, Israel Payoneer Full time ₪80,000 - ₪120,000 per year

    About PayoneerFounded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and...

  • Senior Customer Success Manager

    2 weeks ago

    Petah Tikva, Central District, Israel ServiceNow Full time ₪90,000 - ₪120,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Business Operations Analyst 2

    5 days ago

    Petah Tikva, Central District, Israel The Ohio State University Full time ₪60,000 - ₪80,000 per year

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • GTM Commercial Enablement Lead

    2 weeks ago

    Petah Tikva, Central District, Israel Global-e Full time ₪60,000 - ₪120,000 per year

    Global-e (Nasdaq: GLBE) is the world's leading platform enabling and accelerating global, direct-to-consumer cross-border e-commerce growth — making selling internationally as simple as selling domestically. Through our comprehensive end-to-end solution that combines best-in-class localization capabilities, big-data business intelligence, and streamlined...

  • Office Services Senior Coordinator

    1 week ago

    Petah Tikva, Central District, Israel The Ohio State University Full time $40,000 - $80,000 per year

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • Vice President, Medical and Health Sciences Advancement

    2 weeks ago

    Petah Tikva, Central District, Israel The Ohio State University Full time ₪120,000 - ₪240,000 per year

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • Retention Manager

    1 week ago

    Petah Tikva, Center District, Israel Ingenio Full time ₪60,000 - ₪120,000 per year

    Ingenio is a global media and technology company developing products that provide guidance on love, relationships, careers, and all aspects of life. We are passionate about connecting people with the world's best advisors and content to empower everyone to live happier lives.Ingenio offers the world's largest portfolio of over 20 marketplace and media brands...

  • Product Manager

    3 days ago

    Petah Tikva, Center District, Israel Ingenio Full time ₪60,000 - ₪120,000 per year

    How you'll be impactful:We are looking for a product manager to own end-to-end product development across our portfolio of wellness and spiritual services brands. You'll drive features and initiatives that maximize user impact and retention across our two-sided marketplace, working in a fast-paced environment where we ship quickly and measure everything.As a...

  • Customer Service Representative

    24 hours ago

    Petah Tikva, Center District, Israel UWORK Full time ₪90,000 - ₪100,000 per year

    We're Hiring: Customer Service & Retention Representative| Petah TikvaA leadingproduct company based in Petah Tikvais looking for a proactiveCustomer Service & Retention Representativeto join our team.What you'll do:• Provide professional service and support to customers via phone & email• Proactively reach out to clients to ensure satisfaction and...

  • HRBP Sr. Manager

    2 weeks ago

    Petah Tikva, Center District, Israel Align Technology Full time ₪60,000 - ₪180,000 per year

    Department:Human ResourcesLocation:EMEA-IsraelDescriptionAbout this opportunityAs an HRBP Sr. Manager, you will provide full cycle Human Resource perspectives & support. This hands-on role acts as the connection between the business and HR to assess trends in areas such as engagement and retention, performance management, compensation, career, and leadership...

  • Senior Customer Success Manager

    2 weeks ago

    Petah Tikva, Center District, Israel ServiceNow Full time ₪90,000 - ₪120,000 per year

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ICE Admin

    1 week ago

    Petah Tikva, Center District, Israel Intel Corporation Full time ₪40,000 - ₪80,000 per year

    Job DetailsJob Description:Perform various administrative and project related activities in support of an individual or group varying in size.Typical duties may include but are not limited to the following: Drafts, composes, types, and proofs correspondence using current office software applications creates and sustains systems for retention, protection,...