Help Desk Specialist

5 days ago

Petah Tikva Center District, Israel Phoenix Investment House - הפניקס בית השקעות Full time ₪40,000 - ₪80,000 per year

What will you do?

Provide technical support to company employees (600+ users) and trading rooms

Troubleshoot software, hardware, network, and VOIP issues

Install, configure, and update IT systems

Manage users and permissions in Active Directory and Office 365

What do you need to bring?

At least one year of experience in Helpdesk – required (military experience counts)

Knowledge of Active Directory, troubleshooting IT issues, and network communications – required

Strong customer service orientation, teamwork, and excellent interpersonal skills

Problem-solving abilities and a fast-learning mindset

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