Technical Documentation Lead

1 week ago

Petah Tikva, Central District, Israel Global-e Full time $90,000 - $120,000 per year
  • Own and manage Documentation delivery workflows, ensuring tasks, releases, and dependencies are tracked and delivered on time. 
  • Coordinate and publish release notes for both internal and external stakeholders. 
  • Oversee External technical documentation, including user guides, API documentation, and developer guides. 
  • Automate documentation processes, transforming code annotations and technical details into clear, structured guides. 
  • Drive process automation using AI tools to improve efficiency in delivery and documentation workflows. 
  • Lead the documentation effort and work closely with product managers, engineers, solution architects, professional services and product marketing managers to align priorities and deliverables. 
  • Ensure documentation meets brand, style, and usability standards for internal and external audiences. 
Requirements
  • Proven experience in technical writing, release management, or documentation management. 
  • Excellent project management and cross-team collaboration skills. 
  • Experience with API documentation tools and technical writing best practices 
  • Proven technical skills and understanding of data models and tools, such as JSON,  Swagger, Postman, etc. 
  • Strong understanding of Jira and agile delivery workflows. 
  • Background in automation and AI tools for documentation and processes - big advantage. 
  • Fluent English (spoken and written) — essential for documentation, communication, and collaboration. English mother tongue – big advantage.  
  • Strong attention to detail and organizational skills. 

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