Customer Service Representative

1 day ago

Petah Tikva Center District, Israel UWORK Full time ₪90,000 - ₪100,000 per year


We're Hiring: Customer Service & Retention Representative
| Petah Tikva

A leading
product company based in Petah Tikva
is looking for a proactive
Customer Service & Retention Representative
to join our team.

What you'll do:


• Provide professional service and support to customers via phone & email


• Proactively reach out to clients to ensure satisfaction and retention


• Identify customer needs and provide tailored solutions


• Conduct follow-ups with at-risk clients to prevent churn


• Share feedback and insights with internal teams for continuous improvement


• Take full responsibility for customer retention and satisfaction over time

What we're looking for:


• ~1 year of experience in customer service or retention roles


• Strong customer orientation, empathy, and listening skills


• Ability to manage objections and lead result-oriented conversations


• High-level Hebrew (written & verbal)


• Excellent communication skills and strong teamwork abilities


• Experience with Zendesk – an advantage


• Familiarity with digital marketing & SaaS environments – a plus

Job details:

Full-time position at our offices in Petah Tikva (1 hybrid day per week)

Regular shift: 09:00–18:00

Parent-friendly shift: 08:00–15:00

Alternative shift: 11:00–19:00

Salary is around 9,000-10,000 NIS

If you are passionate about customer success and enjoy creating long-term relationships with clients, we'd love to meet you

  • Customer Service Representative II

    2 weeks ago

    Noam, South District, Israel Tour Travel Full time ₪47,000 - ₪60,000 per year

    Date: Oct 27, 2025Location:US, Virtual, NOAMStart your journey with BCD: Grow, connect, collaborate and celebrate with our global teamCustomer Support Representative, Operations (Remote)Full time, United States, CanadaIn this role, you will be responsible for handling escalated service issues, monitoring customer service levels, tracking and determining the...

  • Medical Sales Representative

    2 weeks ago

    Petah Tikva, Center District, Israel Asio Medical Full time ₪60,000 - ₪80,000 per year

    Company DescriptionAsio Medical is an innovative and growing medical device distribution company led by experienced veterans in the medical field. Asio Medical is dedicated to delivering cutting-edge medical devices to healthcare providers. Our mission is to enhance patient care through state-of-the-art technology and exceptional service.Role DescriptionThis...

  • Patient Representative

    2 weeks ago

    Petah Tikva, Central District, Israel The Ohio State University Full time ₪40,000 - ₪80,000 per year

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • Service & Customer Administrator

    3 days ago

    Petah Tikva, Center District, Israel GROHE Full time ₪40,000 - ₪80,000 per year

    About UsGROHE is the world's leading provider of sanitary fittings and a global brand, dedicated to providing innovative water products. For many decades, GROHE has been committed to the brand values of technology, quality, design and sustainability that all illustrate GROHE's commitment to creating exceptional experiences and to delivering "Pure Freude an...

  • Customer Service Coordinator

    2 weeks ago

    Petah Tikva, Center District, Israel Medison Pharma Full time ₪25,000 - ₪60,000 per year

    Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy...

  • Customer Service Agent

    3 days ago

    Petah Tikva, Center District, Israel Global-e Full time ₪25,000 - ₪60,000 per year

    We are seeking a customer service agent who will deliver swift and efficient front line service to both merchants and end customers. The day-to-day tasks include ensuring that all KPIs and daily tasks are completed to a high standard, and maintaining set SLAs and ensuring that any issues are forwarded to the Team Leader.You will work closely with the Team...

  • Medical device customer service

    2 weeks ago

    Petah Tikva, Center District, Israel Sela Medical Ltd. Full time ₪40,000 - ₪80,000 per year

    Company DescriptionSela Medical Ltd., founded in 2001, is a well-established distributor within the Israeli market providing high-tech disposable and reusable medical products. Our clientele includes all Israeli hospitals, the ministry of health, the ministry of defense, and the Israeli Defense Forces. We focus on specific medical specialties such as...

  • Operations Representative

    5 days ago

    Petah Tikva, Center District, Israel Webbing Full time ₪40,000 - ₪60,000 per year

    As an Operations Representative at Webbing, you will manage all customer backend setup in a Webbing-developed platform, consisting of multiple complexes and ever-evolving pricing and service modules.You will:Handle customer setup and changes.Support Webbing agents with all requests and questions regarding the service, setup, and management platform.Building...

  • Customer Service Coordinator

    2 weeks ago

    Petah Tikva, Central District, Israel Medison Pharma Full time ₪35,000 - ₪45,000 per year

    Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring...

  • Customer Service Agent

    7 days ago

    Petah Tikva, Central District, Israel Global-e Full time ₪45,000 - ₪55,000 per year

    We are seeking a customer service agent who will deliver swift and efficient front line service to both merchants and end customers. The day-to-day tasks include ensuring that all KPIs and daily tasks are completed to a high standard, and maintaining set SLAs and ensuring that any issues are forwarded to the Team Leader.You will work closely with the Team...