HR Support
1 month ago
- Provide quality service and solve cases by written or telephone queries from employees, managers, and HR, while complying with policy and SLA.
- Availability and responsible for online calls within the call center.
- Provide online support for HR and managers.
- Supporting H2R processes on an ongoing basis and in various projects.
- Support Teva pensioners with any query or issue, including updating systems.
- Communicating as L1 with various content experts in HR - salary, welfare, learning and development and etc.
- Support and accompany employees in various HR systems as part of inquiries in the call center.
- Responsible for processing H2R requests in the systems including collaboration and updates with all support functions.
- Handle and process all requests for cwk in the systems.
- Maintaining the internal knowledge articles in service now.
- Improve processes within the call center, raise common queries and share knowledge within the team.
- Provide production and quality standards as set in SLA.
- Preparation of hiring documents, mobility, change of employment conditions, and employment terminations, including interface with the legal department.
- Support and operate different HR projects - Connect, agreements updates, organizational changes and etc.
Excellent English and Hebrew, both verbal and written required
A creative attitude, an ability to multitask and a hands-on approach
Bachelor's degree – Must
Previous experience in HR roles- Advantage
Reports ToMgr HR Shared Services
Already Working @TEVA?If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.-
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