Senior Product Experience Designer

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Rookout, a Dynatrace company, empowers engineers to solve customer issues 5x faster, by making debugging easy and accessible for code that is actively running in Kubernetes-hosted cloud-native applications.

Job Description

Your role at Dynatrace

As a Senior Product Experience Designer located in Israel, you'll join a global team of designers & researchers sitting across our R&D labs in Austria, Poland, Spain, and the United States.

You’ll play a pivotal role within the Developer Observability solution and be part of an innovative, dynamic, and energetic team aiming to revolutionize the way data is collected in the software. As a Senior Product Experience Designer, you'll be creating exceptional user experiences that will significantly impact the developer's speed of workflow and achievements.

• Act as a customer advocate while continuously partnering with product managers, lead product engineers, software engineers, product architects, and other design practitioners to help bring our product value to our customers.

• Evaluate tech constraints, understand and work around dependencies, tech requirements, user requirements, and the related impact on the product's user experience.

• Foster a human-centric design approach by communicating the voice of our customer to our product management team, enabling customers to experience the main value coming from our Dynatrace Platform.

• Be hands-on to visualize, prototype, test, and measure design solutions – e.g., with information architecture, user flows, wireframes, mockups, but also user testing with surveys and interviews, usability heuristics, user-centered metrics, etc.

• Consider and design within UI standards, accessibility constraints, and responsive design aspects by leveraging our design system to build your designs. Contribute and help to evolve our design system.

• Craft solutions that are desirable, viable, and feasible while evolving our product’s language and improving existing design solutions to make them accessible and intuitive.

• Communicate your designs and collaborate closely with the Product, Engineering, Development, and Marketing teams, to create forward-thinking and flawless UI/UX interfaces.

Qualifications

• You have at least 6 years of experience and a demonstrated track record of designing, shipping, and iterating digital software products and systems — not just websites or campaigns. Experience working on Enterprise Software is an advantage.

• Your strengths and interests lie in UX design and creating beautiful interfaces. You have a good eye for visual and communications design, and mastering low and high-fidelity prototypes is mediation for you.

• You integrate user experience and design work on the product in agile working models and closely with development, where ideation, future vision, detailed improvements, and emerging tasks often happen simultaneously.

• You have strong communication and presentation skills, which help people understand the rationale behind design proposals and the complex nuances of design problems.

• You are passionate about building, prototyping, and continually evolving digital products throughout the product life cycle while engaging in user testing sessions for your designs and synthesizing feedback to actionable changes.

• You are an excellent collaborator - adapting to user and internal stakeholder feedback and building better products as a result.

• You are fluent in designing for the web as canvas, you should be able to prototype dev-ready interactions and interfaces inside of your favorite set of tools. You have full control of interface design software such as Figma or similar.

• You keep accessibility top of mind for all your designs and can find ways to make beautiful experiences being usable by everyone.

• You gathered your first experiences in transforming businesses while iteratively designing for a new platform as well as unifying multiple products would be an asset

• You have previous experience in designing dev tools (an advantage)

When applying, please provide a link to an online portfolio showing at least 1 or 2 complex projects aligned with Dynatrace's products. Showcase the outcomes and explore the challenges or business needs addressed. Describe your role and responsibilities in those projects, emphasizing the strategies and processes used to develop solutions and navigate complexities. We're interested in your experience with digital software products and systems at the enterprise level, including B2B, SaaS, and desktop software projects. Avoid including mobile or B2C project examples.

Additional Information