Customer Solutions Manager, Telecom, Telco Industry Business Unit

1 month ago

Tel Aviv, Israel Amazon Full time

Description

About The Role

We are seeking a Customer Solutions Manager (CSM) to join our team to work with one or more of the largest Telecommunucations industry customers. In this highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer.

OVERVIEW:

As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.

Together with our customers, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.

Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.

Key job responsibilities

As a Customer Solutions Managers (CSMs), you will be accelerating your customer’s cloud adoption and driving value from investments in the cloud. You have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.

For effective adoption of AWS, you will focus on driving customers’ people and operating model change. You ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. You will work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. You will be a customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.

For migration success, digital transformation and value realization, you will work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. You will define a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. You will partner with your customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. You will work with your customers to establish the Cloud Leadership team and broader governance structures to effectively govern both your partnership with the customer, and the customer’s adoption of AWS.

Basic Qualifications

  • 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience

  • 5+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience

  • Bachelor's degree in science, technology, engineering, math, business or equivalent

  • Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

Preferred Qualifications

  • PMP certification, or SCRUM/Agile, SAFe certification

  • Experience implementing cloud services including migrations and modernization projects or similar

  • Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines

  • Knowledge of Telco processes, including order management, service activation and fulfilment

  • Knowledge of BSS and OSS system transformation

  • Client Solutions Manager, Entertainment

    4 weeks ago

    Tel Aviv, Israel Meta Full time

    Summary: At Meta, supporting our employees is a core part of how we do business. From our generous benefits to our robust diversity programs, we’re focused on empowering all our employees to live life to the fullest and bring their best selves to work, each and every day. We’re proud of our supportive and inclusive culture and our International...

  • Startup Business Development Manager

    1 month ago

    Tel Aviv, Israel Amazon Full time

    Description Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove...

  • MDR Analyst

    1 month ago

    Tel Aviv-Yafo, Israel Palo Alto Networks Full time

    Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...

  • MDR Analyst

    1 month ago

    Tel Aviv-Yafo, Israel Palo Alto Networks Full time

    Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...

  • Public Policy Manager, Connectivity and Infrastructure

    4 weeks ago

    Tel Aviv, Israel Meta Full time

    Summary: Meta is seeking an experienced professional to lead our regional public policy strategy on connectivity and infrastructure policy issues.As Public Policy Manager, you will join the Meta Policy Team in Europe, helping our national policy teams shape issues and product agendas with policymakers inside and outside of government. You will also...

  • Solutions Architect, ISV

    3 days ago

    Tel Aviv, Israel Amazon Full time

    DESCRIPTIONDo you like helping customers architect systems, design complex software modules, and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping software teams and companies understand application architectures and integration approaches, and the consultative and leadership...

  • Sr. Solutions Architect, Local Enterprise

    3 weeks ago

    Tel Aviv, Israel Amazon Full time

    DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Sr. Solutions Architect at AWS, you'll build technical relationships with customers and operate as their trusted...

  • Senior Partner Manager

    1 month ago

    Tel Aviv, Israel Amazon Full time

    Description Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class candidates to lead and manage our partnerships with key Partners in Israel. Do you have the business savvy and industry expertise necessary to position Amazon as the...

  • Business Engineer

    4 weeks ago

    Tel Aviv, Israel Meta Full time

    Summary: Business Engineering is looking for impact-focused, entrepreneurial engineers ready to bring their ideas and make a difference. We are technology experts that apply our software engineering skills to bring a unique blend of business and technology expertise to ensure our partners succeed. Our team is at the intersection of business and...

  • Prisma Cloud

    4 weeks ago

    Tel Aviv-Yafo, Israel Palo Alto Networks Full time

    Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...

  • Business Development Representative

    1 month ago

    Tel Aviv, Israel Amazon Full time

    Description German Speaking Business Development Representative AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies...

  • EMSO Director Business Finance

    3 weeks ago

    Tel Aviv, Israel Teva Pharmaceuticals Full time

    Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...

  • Platforms and Partners manager

    4 weeks ago

    Tel Aviv-Yafo, Israel Nuvei Full time

    The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) is a Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible, and scalable technology allows leading companies to accept next-gen...

  • EMSO Director Business Finance

    1 month ago

    Tel Aviv, Israel Teva Pharmaceuticals Full time

    Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...

  • Legal Counsel, TAPI IL

    2 months ago

    Tel Aviv, Israel Teva Pharmaceuticals Full time

    Who we are TAPI is the leading international supplier of active pharmaceutical ingredients (APIs). With the industry's broadest portfolio including over 350 API products. We are the go-to global supplier for APIs, supporting 80% of top 50 global pharmaceutical companies. We are proud of our reliable history in the generic API industry dating back over 80...

  • EMSO Director Business Finance

    1 month ago

    Tel Aviv, Israel Teva Pharmaceuticals Full time

    EMSO Director Business Finance Date: Aug 19, 2024 Location: Tel Aviv, Israel, 1 Company: Teva Pharmaceuticals Job Id: 57591 Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60...

  • Business Market Access  Manager, Abbott Diabetes Care

    1 month ago

    Tel Aviv, Israel Abbott Laboratories Full time

    Business Market Access  Manager, Abbott Diabetes Care (ADC)About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for...

  • AI Product Manager

    4 weeks ago

    Tel Aviv, Israel Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category ProductJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry...

  • Enterprise Account Manager

    3 weeks ago

    Tel Aviv, Israel Amazon Full time

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As an Enterprise Account Manager, you are driving Digital transformations, IT modernization and innovation...

  • Senior Manager, Project Management

    2 months ago

    Tel Aviv, Israel Nvidia Full time

    NVIDIA Switches ASIC group is seeking a top-tier ASIC technical manager to lead the development of our next-generation ASICs. Join us in shaping the future of technology! As an ASIC Project Lead, you will manage the pre-silicon development activities of NVIDIA's most advanced and complex switch ASICs. From concept to tape-out and from chip power-on to mass...