Inside Sales Representatives are responsible for driving sales within the organization through phone calls and emails. Associates are required to build relationships with customers and potential customers, building those relationships through providing great service. They have an agenda for servicing and selling FSS products and services. Sales is the engine of FSS Technologies; successful sales associates drive the business. Description PERFORMANCE OBJECTIVES Inside Sales Representatives must always practice good verbal and written communication skills.

• Sales associates will be required to work with sales leaders to contact customers or potential customers.
• Associates are required to make a minimum of 150 phone calls per day and 15 appointments per week for the Outside Sales team.
• The sales team is responsible for a minimum of 15 minutes of training daily
• Associates are to work with operations to ensure customers’ needs are met by providing information on a timely basis.
• Develop meaningful relationships with customers to build trust and loyalty
• Follow up on cold and warm leads to advance the sales process
• Set and meet sales goals set by leadership
• Assist Outside Sales team in developing quotes and issuing contracts.
• Any jobs that are greater than $15,000 or longer than 2 hours of quoting time will need to be sent to a Senior Sales Representative on their team or the Sales Manager of the team.

KEY COMPETENCIES The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all-inclusive.

• Excellent verbal and written communication skills.
• Outstanding Attitude, Positive mindset, and willingness to smile in the face of adversity.
• Excellent organizational skills and attention to detail.
• Strong problem-solving skills, ability to look at a problem as an OPPORTUNITY.
• Ability to prioritize tasks.
• Ability to act with Honesty, Integrity, and Professionalism.
• Ability to build relationships.
• Willingness to do whatever it takes to win.

EDUCATION AND EXPERIENCE

• Driver's License and good driving record.
• High School Diploma or Equivalent.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 25 pounds at times.

WORK HOURS BENEFITS

• Core work hours are Monday – Friday 7:30 am – 4:30 pm onsite at the FSS Technologies office in Ypsilanti, MI
• FSS Technologies offers a comprehensive benefits package that includes medical, dental and vision insurance to employees after 30 days of service.
• PTO is available after 90 days of employment.

COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, FSS Technologies recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

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