
Call Center Associate
6 days ago
We are seeking a detail-oriented and organized individual to work as a Call Center Representative on our night shift. In this role, you will be responsible for responding to customer inquiries, resolving issues, and processing orders in a timely and efficient manner.
You will work closely with a team of customer support specialists to ensure that customer needs are met and exceeded. To succeed in this position, you must have excellent communication and problem-solving skills, as well as a strong attention to detail.
The ideal candidate will possess a high school diploma or equivalent, and a bachelor's degree is preferred. Prior customer service experience is a plus but not required.
We offer a competitive benefits package, including complete health insurance coverage, 401(k) with 6% employer match, multiple bonus programs, paid holidays, and generous paid time off. Additionally, we provide tuition assistance for professional continuing education and employee perks such as a café featuring affordable daily meal options.
About the Job:
- Respond to customer inquiries and resolve issues
- Process customer orders in a timely and efficient manner
- Work closely with a team of customer support specialists
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