Teller Lead

As a leader in the banking industry, we are seeking a highly motivated and organized individual to fill the role of Teller Supervisor.

This position requires strong leadership, organizational, and communication skills to motivate staff and effectively organize and delegate duties among the teller staff.

• Operate a teller drawer to serve customers in lobby or drive up
• Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel
• Take a proactive approach to solving operational issues and make approvals/exceptions to policy as needed

The Teller Supervisor is responsible for ensuring compliance of all department, bank and regulatory policies and procedures are followed to maintain safety of customers and employees.

• Perform routine monthly audits and daily/monthly sales tracking
• Participates in hiring, onboarding, training and ongoing development of teller staff including performance reviews
• Uphold established culture by providing best-in-class customer service and participating in community events

Requirements

• Previous teller experience required
• 3-5 years of supervisory experience preferred, preferably within a financial institution
• Excellent customer service and communication skills
• Travel between branches may be necessary
• Ability to lift 30 lbs
• Ability to stand for long periods of time

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits

Compensation:

The estimated hourly rate for this role is $24.00, along with eligibility to earn an annual bonus.