Night Shift Customer Support Specialist Role

2 weeks ago


Rolling Meadows, Illinois, Israel beBee Careers Full time

Customer Service Representative Job Description

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We are seeking a highly skilled Customer Service Representative to join our team. As an Overnight Customer Service Representative, you will be responsible for processing customer orders and inquiries in a collaborative call center using world-class technology.

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Your Key Responsibilities:

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  • Process customer orders and inquiries in a timely and efficient manner\
  • Communicate with customers over phone, email, and chat\
  • Help customers navigate Uline's website and online ordering\
  • Become a product and solutions expert by equipping yourself to answer product, pricing, and shipping questions quickly and confidently\
  • Minimum Requirements:\
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    • High school diploma or equivalent\
    • Bachelor's degree preferred\
    • Prior customer service experience is a plus, but we will train you to provide legendary service for our customers\
    • Tuitions Assistance Program that covers professional continuing education\
    • Café featuring affordable daily meal options from local restaurants\
    • On-site fitness center and beautifully maintained walking paths\
    • Best-in-class, clean, modern facilities\
    • About Us:\

We are North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations



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