Sports Data Support Specialist

Are you passionate about sports analytics and looking for a new career challenge?

This role involves providing high-quality support to clients via various channels, working closely with technical teams to resolve complex issues, and staying up-to-date on product knowledge.

Key responsibilities:

• Deliver exceptional customer service via email, phone, and chat
• Troubleshoot technical problems with our internal teams and enhance product expertise
• Maintain accurate and organized support resources
• Gather user feedback to inform product development

Requirements:

To succeed in this position, you'll need:

• Previous experience in customer-facing roles or helpdesk environments
• Strong communication skills and a customer-centric mindset
• Proficiency in SQL and ability to quickly learn complex systems
• Organizational skills and ability to multitask effectively under pressure
• Fluency in English; Russian is an asset
• A flexible schedule, particularly on weekends
• A passion for soccer is a significant advantage

Becoming part of our team means joining a supportive and growth-oriented environment where your skills will have a meaningful impact in the sports industry. If you're ready to make a difference, apply today