Service Delivery Expert

1 week ago


Burr Ridge, Illinois, Israel beBee Careers Full time
Servicing Excellence
At Uline, we strive to provide unparalleled customer service, and as an Overnight Customer Service Representative, you will play a pivotal role in achieving this goal.

Our team is dedicated to processing customer orders and inquiries in a collaborative call center environment, using world-class technology to ensure seamless interactions.

  • This role requires a strong commitment to delivering exceptional customer experiences and a passion for helping others.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively navigate Uline's website and online ordering system.

Responsibilities:

* Process customer orders and inquiries in a collaborative call center environment
* Communicate with customers over phone, email, and chat
* Help customers navigate Uline's website and online ordering

Qualifications:

* High school diploma or equivalent required; Bachelor's degree preferred
* Prior customer service experience is a plus; we'll train you to provide legendary service for our customers

Benefits:

* Complete health insurance coverage
* 401(k) with 6% employer match that starts day one
* Multiple bonus programs
* Paid holidays and generous paid time off
* Tuition Assistance Program that covers professional continuing education
* Employee Perks: café featuring affordable daily meal options from local restaurants, on-site fitness center, and beautifully maintained walking paths

Join Our Team:

We're a dynamic organization with a strong commitment to employee development and well-being.

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