Call Center Support Professional

6 days ago


Oak Park, Michigan, Israel beBee Careers Full time

Delivering Excellent Customer Experiences

In this critical role, you will be responsible for processing customer orders and inquiries in a dynamic call center environment. Utilize your strong communication skills to engage with customers via phone, email, and chat, ensuring their needs are met promptly and accurately.

Key Responsibilities

  • Process customer orders and inquiries in a timely and efficient manner.
  • Communicate effectively with customers, addressing their concerns and resolving issues.
  • Become an expert on Uline's products and services to provide informed responses to customer queries.

Requirements

  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Prior customer service experience is beneficial, but we'll provide comprehensive training to equip you for success.

Benefits Package

  • Comprehensive health insurance and 401(k) plan with employer match.
  • Competitive bonus programs to recognize exceptional performance.
  • Adequate paid time off and paid holidays.
  • Tuition reimbursement for continued education and training.
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