Teller Leader

Lead Teller Supervisor Opportunity

The ideal candidate for this role will have excellent leadership, organizational, and communication skills to motivate staff and effectively organize and delegate duties among the teller staff.

This position requires a proactive approach to solving operational issues and making approvals/exceptions to policy as needed. The successful candidate will be responsible for ensuring compliance of all department, bank, and regulatory policies and procedures are followed to maintain safety of customers and employees.

Key Responsibilities:
- Operate a teller drawer to serve customers in lobby or drive up
- Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel
- Perform routine monthly audits and daily/monthly sales tracking
- Participates in hiring, onboarding, training, and ongoing development of teller staff including performance reviews

Requirements:
- Previous teller experience required
- 3-5 years of supervisory experience preferred, preferably within a financial institution
- Excellent customer service and communication skills
- High school diploma or equivalent

Benefits:
- Competitive hourly rate of $24.00
- Eligibility to earn an annual bonus
- Comprehensive benefit package including medical, dental, vision, life insurance, short-term and long-term disability insurance, parental leave, employee assistance program, traditional and Roth 401(k) with company match, flexible spending account, employee stock purchase plan, critical illness insurance, accident insurance, transportation and commuting benefits, and banking benefits

About the Role:
This is an exciting opportunity to work in a dynamic environment where you will have the chance to grow and develop your career. As a Teller Supervisor, you will be responsible for leading a team of tellers and ensuring that all branch functions are running smoothly.

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