
Retail Banking Operations Manager
6 days ago
This role requires a high level of leadership and management expertise to oversee daily branch operations. Key responsibilities include managing sales performance, coaching staff, and addressing employee performance issues. As the Branch Manager, you will be responsible for developing existing and new customer relationships and establishing a strong presence in the local community through networking events and outbound calling efforts.
Key Responsibilities
- Resolve escalated customer matters
- Perform Personal Banker duties as necessary
- Develop and implement strategies to drive branch sales
Qualifications
- Bachelor's degree or equivalent retail banking experience
- Previous retail banking and managerial experience
- Experience working with small business customers may be required
Benefits and Compensation
- Comprehensive benefits package, including medical, dental, and vision insurance
- Traditional and Roth 401(k) plan with company match
- Flexible Spending Account (FSA) and Employee Stock Purchase Plan at 5% discount
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