Director of Business Insights

Lead Business Insights and Drive Customer Value

We are seeking a highly skilled professional to lead our business insights function and drive customer value.

Job Description:
As a key member of our team, you will be responsible for leading investigations into operational issues, working closely with customers and internal teams to identify key business questions and structure data-driven approaches. You will also work with analytics engineers to define and extract the right metrics, trends, and performance drivers.

Required Skills and Qualifications:

• 3–6 years of experience in strategy/ops leadership roles at top-tier consulting firms
• Exceptional problem-solving and storytelling abilities
• Strong comfort working hands-on with data (SQL, Excel, BI tools) to extract insights
• Business acumen with the ability to understand customer priorities and speak their language
• Entrepreneurial spirit and ability to build capabilities from scratch
• Comfortable working cross-functionally with tech, ops, and customer-facing teams

Benefits:

• Opportunity to work with cutting-edge real-world AI and high-caliber teams
• Chance to shape the development of customer-facing insight tools and reporting frameworks
• Role in building a new function from zero with direct influence on growth and retention

Nice to Have:

• Technical fluency in Python or advanced analytics tools
• Experience in retail, supply chain, operations, or computer vision-driven products
• Top-tier MBA or equivalent professional background

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