
Customer Service Team Lead
2 weeks ago
Customer Service Team Lead Pay from $28 to $35 per hour with significant growth and earning potential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love. Better together This position is on-site, and we are looking for people who share our passion. Position Responsibilities Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and customer satisfaction. Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching. Handle escalated customer issues and provide weekly support for customer interactions. Minimum Requirements High School diploma or equivalent required. Bachelor’s degree preferred. 3 years of customer service experience. 2 years of experience in a leadership / supervisory role preferred. Effective communication skills. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. Uline is a drug-free workplace . EEO/AA Employer/Vet/Disabled LI-AP3 LI-IL001 (IN-KNMANC)
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Customer Service Team Management Position
2 weeks ago
Rolling Meadows, Illinois, Israel beBee Careers Full timeThis full-time role offers the chance to work in a 24/7 operation with various shifts available. As a Customer Service Management Trainee, you will be responsible for managing a team of customer service representatives, reviewing department procedures, and identifying areas for improvement.The ideal candidate will have a Bachelor's degree and a strong...
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Team Lead
7 days ago
Rolling Meadows, Illinois, Israel beBee Careers Full time**Workforce Management Scheduling Team Lead**Are you a seasoned leader looking for a new challenge? We are seeking an experienced Workforce Management Scheduling Team Lead to join our team. In this role, you will be responsible for guiding and supporting the WFM scheduling team in achieving exceptional customer service goals.Manage a team of Customer Service...
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Customer Service Leadership Role
7 days ago
Rolling Meadows, Illinois, Israel beBee Careers Full time**Customer Service WFM Leadership**We are seeking a talented individual to join our team as a Customer Service WFM Leadership professional. In this role, you will be responsible for leading a team of Customer Service WFM scheduling associates, ensuring they deliver exceptional customer service.Develop and implement strategies to drive productivity and...
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Overnight Customer Service Specialist
1 week ago
Rolling Meadows, Illinois, Israel beBee Careers Full timeJob SummaryWe are seeking a skilled Call Center Representative to join our team. As an Overnight Customer Service Representative, you will be responsible for processing customer orders and inquiries in a collaborative call center using world-class technology. This role requires excellent communication skills, product knowledge, and the ability to provide...
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Senior Customer Service Trainer
2 weeks ago
Rolling Meadows, Israel Uline, Inc. Full timeSenior Customer Service Trainer Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are you passionate about training and developing people to grow their skills? Join us as a Senior Customer Service Trainer, where you’ll assist in trainer development while partnering with management to develop learning solutions for our people to deliver legendary customer...
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Customer Service Representative
2 weeks ago
Rolling Meadows, Israel Uline, Inc. Full timeBilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our...
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Distribution Team Lead
7 days ago
Rolling Meadows, Illinois, Israel beBee Careers Full timeSupply Chain ManagerWe are seeking an experienced Distribution Manager to join our team. In this role, you will be responsible for managing the flow of goods, services, and information from raw materials to end customers. Your primary goal will be to ensure that our distribution center runs efficiently, effectively, and safely. To achieve this, you will need...
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Customer Service Ambassador
7 days ago
Rolling Meadows, Illinois, Israel beBee Careers Full timeAs a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences.Salary and BenefitsWe offer competitive hourly rates from $24 to $29 with significant growth potential. You'll also enjoy additional compensation for working shifts outside of standard hours. Our comprehensive benefits package includes complete...
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Software Development Team Lead
1 day ago
Rolling Meadows, Israel Uline, Inc. Full timeSoftware Development Team Lead - Java Pay from $121,000 to $160,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you an expert at designing software solutions from start to finish? Are you a hands-on leader adept at developing a team? Then you belong at Uline as a Software Development Team Lead! Our company continues to...
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Customer Service Development Specialist
7 days ago
Rolling Meadows, Illinois, Israel beBee Careers Full timeGain on-the-job skills in a state-of-the-art call center as a Customer Service Management Trainee. Empower customer service representatives to deliver exceptional service and master all aspects of customer service management through our comprehensive hands-on training program.