Workforce Management Scheduler
3 days ago
Workforce Management Scheduler Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline As a Workforce Management Scheduler, you will coordinate call center schedules and monitor staffing to ensure optimal coverage to deliver the best-in-class experience our customers have come to love and expect. Better together This position is on-site, and we are looking for people who share our passion. Position Responsibilities Build, publish and maintain optimized schedules across Uline's national customer service team. Manage non-production activities for proper staffing levels to meet service levels. Analyze and report on scheduling and staffing trends to provide overall coverage improvement recommendations to leadership. Partner with management to identify and drive Workforce Management (WFM) process improvements. Support customer service command center responsibilities monitoring real-time activities and volume. Minimum Requirements High school diploma or equivalent. Bachelor’s degree preferred. 2 years in customer service and / or Workforce Management (WFM) with experience using WFM software. Microsoft Excel experience with intermediate knowledge of formula definitions. NICE WFM (IEX) scheduling system experience is preferred. Strong multi-tasking, organizational and communication skills with excellent attention to detail. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. Uline is a drug-free workplace . EEO/AA Employer/Vet/Disabled LI-CB2 CORP (IN-PPCS)
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WFM Scheduling Team Lead
7 days ago
Burr Ridge, Illinois, Israel beBee Careers Full time**Job Overview: We're seeking a skilled WFM Supervisor to join our team. As a key leader in our Workforce Management Scheduling team, you'll be responsible for guiding and supporting your team members to achieve exceptional customer service.Main Responsibilities:Develop and implement efficient processes to enhance team productivity and accuracy.Mentor and...
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Experienced Embedded Security Technician
5 days ago
Burr Ridge, Israel Securitas Electronic Security Full timeSecuritas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer...
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Embedded Service Technician I
5 days ago
Burr Ridge, Israel Securitas Electronic Security Full timeSecuritas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer...
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Alarm Technician
5 days ago
Burr Ridge, Israel Securitas Electronic Security Full timeSecuritas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer...
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Embedded Service Technician I
6 days ago
Burr Ridge, Israel Securitas Electronic Security Full timeSecuritas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer...
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Team Leader
7 days ago
Burr Ridge, Illinois, Israel beBee Careers Full time**Job Title:** WFM Supervisor**Job Description:Manage a team of Customer Service WFM scheduling associates, encouraging productivity and accuracy.Become a policy and process expert to train associates.Recommend efficiencies and productivity improvements for the team.**Key Responsibilities:Guide and support the WFM scheduling team, ensuring goals for...
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Senior Financial Analyst
1 week ago
Burr Ridge, Israel Uline, Inc. Full timeSenior Financial Analyst - Real Estate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Get in on the growth! Join Uline as a Senior Financial Analyst to manage budgets for the Real Estate and Construction teams behind our growing North American footprint! If you’re skilled in financial analysis to identify, interpret and inform - Uline...
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Senior Financial Analyst
57 minutes ago
Burr Ridge, Israel Uline, Inc. Full timeSenior Financial Analyst - Real Estate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Get in on the growth! Join Uline as a Senior Financial Analyst to manage budgets for the Real Estate and Construction teams behind our growing North American footprint! If you’re skilled in financial analysis to identify, interpret and inform - Uline...
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Alarm Technician
7 days ago
Burr Ridge, Israel Securitas Electronic Security Full timeSecuritas Technology Corporation is a division of Securitas AB, the largest protective services provider in the world with over 370,000 Securitas Heroes across the world. Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver...
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Service Technician II
6 days ago
Burr Ridge, Israel Securitas Electronic Security Full timeSecuritas Technology Corporation is a division of Securitas AB, the largest protective services provider in the world with over 370,000 Securitas Heroes across the world. Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver...
