Support Engineer Network
7 hours ago
Company Description
CYBERcom is a leading provider of security, networking, data center, and collaboration solutions. The company specializes in delivering cutting-edge cybersecurity measures, high-performance network infrastructures, data center optimization, and advanced collaboration platforms. CYBERcom is dedicated to fostering innovation and providing reliable, scalable solutions that meet the needs of modern businesses.
Role Description
CYBERcom is expanding its technical team We're looking for a hands-on Support Engineer with real experience in network security technologies - preferred Palo Alto Networks.
What You'll Do
- Provide technical support to enterprise Network/Security teams
- Troubleshoot and resolve firewall, VPN, routing, and connectivity issues
- Work daily with
Palo Alto Networks NGFW, Panorama, Prisma Access - Perform configuration tweaks, log analysis, troubleshooting, and escalations
- Help maintain stable and secure enterprise network/security environments
Requirements
- 2+ years in Network & Security Support / Technical Support (
Tier 2
) - Mandatory:
real hands-on
NGFW
experience (configuration + troubleshooting) - Strong L2/L3 fundamentals:
VLANs, routing, NAT, VPN - Experience with
Windows/Linux servers
at infrastructure level - Certifications (CCNA, PCNSA, Security+) — an advantage
- Fluent English (spoken & written)
- Full-time, on-site —
Holon
Nice to Have
- Experience with
Cisco routing/switching - Experience with
SASE
environments - Background supporting
enterprise
customers or
MSP
environments
"If you've configured firewalls, troubleshooted VPNs, and understand routing tables — we should talk."
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