Program Manager- AI Adoption
1 week ago
Job ID:
Required Travel :Up to 25%
Managerial - Yes
Location: Israel- RAANANA (Amdocs Site)
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentenceOrchestrate AI adoption waves end-to-end—plan, launch, measure, stabilize—so teams reach first value quickly, safely, and within budget.
What will your job look like?● Build and maintain integrated plans (scope, milestones, dependencies) and weekly operating cadence.
● Drive change management: stakeholder alignment, comms, and acceptance gates (readiness → first value → stabilize → scale).
● Coordinate access/SSO, licenses/quotas, onboarding packages, training slots, and hyper-care with CoE, IT, Security, Legal, and vendors.
● Run RAID rigor; escalate with options/impacts; close cross-team blockers fast.
● Partner with Program Analyst on dashboards and QBR packs (adoption, quality, cost-per-assisted-outcome).
● Collect/track governance evidence with AI GRC (DPIA/TRA, bias/red-team results, policy attestations) per gate.
● Track budget and license utilization; recommend seat tiering and usage hygiene.
● Convert lessons into reusable playbooks, runbooks, and checklists to reduce variance across teams.
● 8–10 years program/project management in tech/enterprise with multi-team rollouts.
● Strong change-management and stakeholder skills; crisp written status and executive communication.
● Working knowledge of GenAI adoption (IDE assistants/LLM platforms, quotas/guardrails) and basic GRC concepts.
● Proven RAID discipline, vendor/SI coordination, and familiarity with budget/forecast tracking.
● Tools: Jira/Confluence, Excel/Sheets; BI exposure (Power BI/Looker/Tableau). Telecom/large-scale software background is a plus.
● Front-row role in Amdocs' AI transformation with clear ownership and visible impact.
● Tight collaboration with CoE experts and senior leaders.
● Opportunity to standardize how AI gets adopted across the company.
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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