IT Support Specialist
3 days ago
We are looking for a motivated and service-oriented IT Support Specialist to join our global IT team. You'll be responsible for maintaining our IT and SaaS infrastructure, providing hands-on support to employees worldwide, and ensuring secure, efficient operations across all systems.
Key Responsibilities:
- Provide IT support for Windows & macOS users.
- Manage Microsoft 365, Azure AD, Intune, and more.
- Handle firewall, VPN, and endpoint security (ESET, Defender).
- Support and monitor IT assets, licenses, and SaaS tools (Freshservice, Zapier, TeamViewer).
- Manage virtualization and container environments (Hyper-V, Docker).
- Contribute to IT automation and process improvement.
- 3+ years of experience in IT support, systems administration, or infrastructure management (global environment preferred).
- Strong knowledge of Windows/macOS, networking, and security tools.
- Hands-on experience with automation (PowerShell, Zapier, Power Automate).
- Excellent communication skills and fluent English.
- Self-learning, detail-oriented, and team-focused mindset.
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