Director of Account Management

6 days ago

Holon, Tel Aviv, Israel DealHub Full time ₪104,000 - ₪130,878 per year

DealHub
provides a leading solution to streamline quote-to-revenue processes. With top brands within the industry and a must-have product, we help our customers take their business to the top.

We're looking for a senior Account Management leader to join DealHub and establish our account management function from the ground up. This is a unique opportunity to shape the strategy, processes, and culture of a new function while directly managing key accounts. Over time, you will also play a critical role in building and scaling the team.

Responsibilities

  • Customer Leadership – Own and deepen executive relationships (CIO, CRO, CFO, Ops leaders) and act as a trusted advisor by aligning DealHub's solutions with customers' long-term business goals.
  • Growth & Expansion – Identify whitespace opportunities, drive cross-sell and upsell, and expand adoption across departments, business units, and regions.
  • Retention & Risk Management – Monitor sentiment and risks, proactively address blockers, and serve as the escalation point for commercial challenges.
  • Commercial Ownership – Lead renewal cycles, manage pricing and negotiations, and ensure compliance with procurement and security requirements.
  • Executive Business Reviews (EBRs) – Partner with CSMs to deliver data-driven EBRs focused on outcomes, ROI, and partnership growth.

Requirements:

  • 6+ years of experience in
    Account Management / Customer Success
    roles within B2B SaaS.
  • Proven track record of managing and growing a portfolio of accounts (both Mid-Market and Enterprise).
  • Strong commercial acumen with experience in
    renewals, negotiations, and driving expansion
    (upsell/cross-sell).
  • Demonstrated ability to engage and influence senior executives (C-level and VP-level).
  • Experience collaborating with cross-functional teams (Sales, CSM, Product, Finance, Legal) to deliver customer outcomes.

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