Platform Insights Manager

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Platform Insights Manager

Israel

Hybrid

Full-time

At Payoneer, we empower businesses to thrive in today's fast-paced world. As a Platform Insight Manager, you will oversee large, cross-functional programs that have a direct impact on Payoneer's long-term business success. Your focus will be on program ownership, strategic alignment, and process governance across multiple teams and domains.

We're looking for a hands-on, analytical leader to drive how the Platform organization measures success. As Platform Performance & Insights Manager, you'll take top-level OKRs and translate them into KPI frameworks across domains and crews. You'll ensure execution is trackable, progress is visible, and teams are focused on what matters most. You'll partner deeply with Domain leadership to establish a performance engine that supports timely, cross-domain decision-making. This role focuses on defining, operationalizing, and scaling the KPI framework that enables the Platform organization to measure what matters. It involves partnering closely with domain ops and crew leaders to implement KPIs consistently across teams, track progress over time, and communicate performance insights clearly.

What you'll do:

• Design and evolve the KPI framework that translates Platform-level OKRs into measurable KPIs across domains and crews, covering product outcomes, modernization velocity, delivery impact and organizational effectiveness.
• Partner across domains, crews and guilds to align on metric definitions, ensure data integrity, and embed KPIs into operational rhythms.
• Build, scale, and maintain trusted dashboards and reporting pipelines using BI tools to provide timely, actionable insights to teams and leadership
• Translate performance data into compelling narratives, surfacing trends, risks, and opportunities to inform decisions and highlight areas for improvement.
• Facilitate recurring performance reviews and metrics pulses, driving accountability, transparency, and cross-domain alignment around goals and outcomes.
• Own governance and documentation for metrics - including definitions, data sources, cadences, and change tracking - to ensure consistency and self-service across the organization.
• Continuously improve the insights operating model, proactively identifying gaps, streamlining reporting, and enabling teams to act on data with clarity and confidence.

Who you are:

• BSc degree or equivalent experience in business, technology, economics or a related field.
• 5+ years in a senior Product Ops, BizOps, Analytics or similar cross-functional operations roles, preferably in platform or multi-domain tech corporations. Experience in fintech and/or global enterprise environments is a strong advantage.
• Proven experience building OKR & KPI frameworks and performance dashboards in a product or engineering environment.
• Deep comfort with BI tools and working directly with data teams to shape useful reporting.
• Technical & Business Acumen: Strong grasp of technical and business processes, with the ability to bridge gaps between diverse stakeholders and drive alignment.
• Influence & Alignment: Build trust, navigate ambiguity, and bring cross-functional teams together without formal authority to reduce friction and accelerate outcomes.
• Strong communicator with the ability to transform messy or ambiguous data into clear, actionable signals for decision-making.
• Familiarity with delivery lifecycle frameworks and how they tie to crew-level execution.

The Payoneer Ways of Working

Act as our customer's partner on the inside

Learning what they need and creating what will help them go further.

Continuously improve

Always striving for a higher standard than our last.

Do it. Own it.

Being fearlessly accountable in everything we do.

Build each other up

Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.