Receptionist

7 days ago

Tel Aviv, Tel Aviv, Israel Soho House & Co Full time ₪40,000 - ₪70,000 per year

As a Receptionist at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that 'home away from home' feeling. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do.

Your main duties

  • Ensuring every member is welcomed by their name and every guest is welcomed with open arms and in a hospitable manner; the Soho House way is warm and friendly.
  • Answering high volume of calls for hotel, restaurant, general enquiries, messages for members, reservations.
  • Building and maintaining positive relationships with members and guests.
  • Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away.
  • Supporting the team as needed on an ad-hoc basis.
  • Flexibility is a MUST, ability to work in shifts : mornings, evenings, nights.

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