Director of Procurement

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?
The Director of Procurement will lead the company's global procurement organization, shaping strategy and execution across all regions. This role is responsible for building a world-class procurement function that enables innovation, drives cost optimization, ensures compliance, and builds strong supplier partnerships. With a strong emphasis on Cloud and AI solutions, the Director will partner closely with business leaders, technology teams, and suppliers to accelerate business growth while delivering efficiency and resilience across the supply chain.

How will you make an impact?

• Strategic Leadership: Develop and execute a global procurement strategy aligned with business priorities, including Cloud, AI, SaaS, hardware, and professional services.
• Supplier Management: Establish and manage strategic relationships with key technology and services providers, ensuring access to innovation, favorable commercial terms, and reliable performance.
• Category Management: Drive category strategies for Cloud, AI platforms, software licensing, IT infrastructure, and professional services, balancing cost efficiency with scalability and security.
• Operational Excellence: Implement best practices in procurement policies, sourcing, contract management, and compliance across global operations.
• Team Leadership: Lead and develop a high-performing global procurement team, fostering collaboration and growth across multiple geographies.
• Business Partnership: Partner with Finance, IT, Legal, and business unit leaders to support strategic initiatives, including digital transformation, Cloud migration, and AI adoption.
• Risk & Compliance: Ensure supplier risk management, governance, and compliance with global regulations and company standards.
• Innovation Enablement: Leverage supplier partnerships and market insights to bring forward innovative solutions in AI, automation, and Cloud services.

Have you got what it takes?

• 12+ years of progressive procurement and sourcing experience, with at least 5 years in a leadership role in a global technology company.
• Proven expertise in managing complex procurement categories such as Cloud, SaaS, AI platforms, and IT services.
• Strong negotiation skills with a track record of delivering cost savings, risk reduction, and supplier innovation.
• Experience in scaling procurement operations in a global, fast-paced, high-growth environment.
• Excellent leadership, communication, and stakeholder management skills with the ability to influence at C-level.
• Knowledge of procurement tools, contract management systems, and data-driven decision-making.
• Bachelor's degree required; MBA or relevant advanced degree preferred.

Requisition ID:
8423

Reporting into:
VP Procurement and Operation

Role Type:
Individual Contributor

About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.