Claims Operations Handler

The Role

• Manage all administration aspects of the claim and the department.
• Provide advice on a claim coverage and the processes involved, and guide insured on how to proceed with the claim.
• Collect accurate information and documents to proceed with a claim
• Analyses claim circumstances made by insured to satisfy the policy terms and conditions
• Monitor the progress of a claim
• Get advice from external specialists, such as loss adjusters and forensic accountants, on complex cases
• Ensure fair settlement of a valid claim and effective follow up
• Ensure the client is treated fairly and receives excellent service in accordance with WTW reputation.

The Requirements

• Experience in the insurance field - Insurer claims
• Bachelor's degree - Law
• English language – proficient
• Very Good Communication skills

This role offers a
hybrid
work schedule, allowing for a combination of remote and in-office work to support flexibility

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email