Network Operations Center

1 week ago

Haifa, Haifa, Israel Netoplay Full time ₪90,000 - ₪120,000 per year

We are seeking a highly motivated and technically skilled NOC Tier 2 Technical Support Engineer to join our 24/7 Network Operations team. This role is responsible for advanced incident troubleshooting, infrastructure monitoring, escalation handling, and root cause analysis across critical systems and services.

Key Responsibilities

  • Monitor infrastructure, platforms, and services via dashboards, alerts, and logs (e.g., Grafana, Kibana, NewRelic, Sentry).
  • Investigate escalated incidents from Tier 1; perform deep-dive analysis and resolution.
  • Manage and triage issues in ticketing systems (Jira, slack, zoho, etc.).
  • Identify and escalate recurring problems to Tier 3 or Engineering teams with structured root cause documentation.
  • Participate in post-mortems, incident retrospectives, and contribute to runbooks/playbooks.
  • Work collaboratively with DevOps, R&D, and Product Engineering teams to resolve complex issues.
  • Handle Jira bug creation and escalation workflows according to standard operating procedures.
  • Assist with deployment validations, performance checks, and system audits.
  • Maintain awareness of service health, SLAs, and security posture in real time.
  • Provide mentorship and knowledge sharing to Tier 1 analysts.

Required Qualifications

  • 2–4 years of experience in a NOC, or Technical Support environment.
  • Basic understanding of networking fundamentals, Linux systems, DNS management.
  • Hands-on experience with monitoring tools (e.g., Grafana, Zabbix, Datadog, New Relic, Sentry).
  • Solid grasp of incident management, escalation practices, and technical troubleshooting methodologies.
  • Ability to write and follow technical documentation, SOPs, and escalation workflows.
  • Familiarity with message queues, APIs, logs, and containerized services (Docker/K8s) is a plus.
  • Excellent communication and collaboration skills — ability to act calmly and decisively in pressure scenarios.

Shift & Availability

  • Rotating shifts including weekends, evenings, and holidays as part of 24/7 coverage.
  • On-call support rotation may be required depending on operational needs.

  • Network and Information Security Expert

    1 week ago

    Haifa, Haifa, Israel Unilink Ltd. Full time ₪90,000 - ₪120,000 per year

    We are hiring: Network and Information Security ExpertOur IT Communications Division is opening a new position for an experiencedNetwork and Information Security Expert.Key ResponsibilitiesTroubleshooting and maintenance of enterprise network and security systemsManaging Cisco routers, switches, and ACI environmentsFirewall configuration and support (Check...

  • Staff Design Engineer, Cloud, Networking

    1 week ago

    Haifa, Haifa, Israel Google Full time $150,000 - $200,000 per year

    Note: By applying to this position you will have an opportunity to share your preferred working location from the following:Tel Aviv, Israel; Haifa, Israel.Minimum qualifications:Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience.10 years of experience architecting...

  • Logistics Operations Manager

    1 week ago

    Haifa, Haifa, Israel Unilever Full time ₪60,000 - ₪80,000 per year

    Logistics & Operations Manager – Ice CreamWe are seeking a skilled and proactive Logistics & Operations Manager to lead logistics operations for our Ice Cream Division across multiple locations in Northern Israel.Location:Kiryat Ata-Airport city (travel between the two sites)Responsibilities:Manage two logistics centers and lead site managers and...

  • Firmware Engineer, Networking, Cloud

    1 week ago

    Haifa, Haifa, Israel Google Full time $100,000 - $150,000 per year

    Note: By applying to this position you will have an opportunity to share your preferred working location from the following:Haifa, Israel; Tel Aviv, Israel.Minimum qualifications:Bachelor's degree in Computer Science, Computer Engineering, a related technical field, or equivalent practical experience.1 year of experience coding in C/C++.Experience with...

  • Senior SW Engineer, Network Drivers

    1 week ago

    Haifa, Haifa, Israel Amazon Web Services (AWS) Full time $120,000 - $150,000 per year

    DescriptionAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the...

  • Senior Network Software Engineer, SRD Annapurna Labs

    1 week ago

    Haifa, Haifa, Israel Amazon Web Services (AWS) Full time $150,000 - $200,000 per year

    DescriptionAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the...

  • Senior Software Engineer

    1 week ago

    Haifa, Haifa, Israel VAST Data Full time ₪90,000 - ₪120,000 per year

    VAST Data is looking for a Senior Software Engineer -Protocols to join our growing teamThis is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence."VAST's data management vision is the future of the...

  • Software Engineer

    1 week ago

    Haifa, Haifa, Israel Microsoft Full time ₪90,000 - ₪120,000 per year

    Microsoft Azure Core ILDC (Microsoft Israel Development Center) team is a new and fast growing team, with multiple intriguing projects in different networking areas. Our team develops products spanning across all layers of the networking stack, from Field Programmable Gate Arrays (FPGA) offloading, through kernel drivers, Data Plane Development Kit (DPDK)...

  • Software Engineer

    1 week ago

    Haifa, Haifa, Israel Microsoft Full time $100,000 - $150,000 per year

    We have multiple positions open for Backend Software Engineers  to be hiredMicrosoft Azure Core ILDC (Microsoft Israel Development Center) team is a new and fast growing team, with multiple intriguing projects in different networking areas. Our team develops products spanning across all layers of the networking stack, from Field Programmable Gate Arrays...

  • Software Engineer

    1 week ago

    Haifa, Haifa, Israel Microsoft Full time $90,000 - $120,000 per year

    Software Engineer - Azure Core Host NetworkingHaifa, IsraelDate postedSep 01, 2025Job number1862451Work siteUp to 50% work from homeTravel0-25%Role typeIndividual ContributorProfessionSoftware EngineeringDisciplineSoftware EngineeringEmployment typeFull-TimeOverviewMicrosoft Azure Core ILDC (Microsoft Israel Development Center) team is a new and fast growing...