Technical Onboarding Manager

18 hours ago

Tel Aviv, Tel Aviv, Israel MateHR Full time


Technical Onboarding Manager

Tel Aviv, Israel · Full-time · Hybrid (3 days on-site / 2 days)

About the Team

Our client is a fast-growing HR-tech product group that blends AI, automation, and deep enterprise integrations to help global organisations improve hiring productivity, diversity programs, internal mobility, and total talent management. The team works in short feedback loops, values pragmatic process improvement, and collaborates closely across Product, R&D, and Professional Services to deliver measurable outcomes. (Hybrid model: three days in office, two from home.)

The Role

We (MateHR) are hiring an experienced Technical Project Manager to drive cross-functional initiatives within Professional Servicesspanning process standardisation, reporting/insights, and the first customer implementations of new product capabilities (MVPs). You'll coordinate with PS leadership, Product, and Engineering to translate goals into clear plans, manage risks and timelines, and ensure delivery quality. For strategic pre-sales, you'll join discovery and solutioning sessions to clarify technical needs and shape the approach.

What You'll Do

- Define and roll out consistent delivery processes, templates, and playbooks across PS teams.

- Lead initial client implementations for new product offerings, including data extraction, configuration, and hands-on setup.

- Identify and execute optimization projects; partner on internal tooling to boost delivery efficiency and visibility.

- Serve as a subject-matter partner on best practices for product implementation and process design. 

- Support selected pre-sales efforts (technical discovery, high-level design walkthroughs, and Q&A).

- Maintain thorough project documentation and ensure alignment with stakeholders across PS, Product, and R&D.

What You Bring

- 4+ years in external, customer-facing roles around technical SaaS products, including 2+ years with global B2B clients (e.g., Professional Services, Project/Technical/Customer Success, or Account Management).

- 2+ years leading complex, multi-stakeholder initiatives end-to-end.

- Experience producing high-level design documents and leveraging product/configuration capabilities to communicate solutions.

- Strong communication and influence skills with technical and non-technical audiences.

- Technical aptitude plus hands-on configuration experience (e.g., JSON, XML, YAML).

- Working knowledge of query languages and databases (SQL/NoSQL; MongoDB a plus).How We Work

We believe the best results come from combining in-person collaboration with focused remote time. This role follows a hybrid rhythm: three days together on site in Tel Aviv and two days working from home to balance momentum and flexibility.

Why Join

You'll shape delivery practices used across enterprise rollouts, own first-of-kind implementations for emerging capabilities, and directly influence how customers realise value from cutting-edge HR-tech.


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