Housekeeping Supervisor

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Pledge for Success: 

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:  

Responsible for overseeing the daily activities of the housekeeping staff.

Primary Duties and Responsibilities:

• Promotes superior guest service.

• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

• Responsible for overseeing the overall cleanliness of the hotel, back of the house storage areas and hotel public areas (lobby, pool).

• Responsible for inspecting each guest room on assigned floors for guest arrival.

• Ensures hotel rooms and bathroom inventory is up to departmental standards.

• Inspects and grades clean guest rooms, back storage rooms and hotel public areas.

• Maintains par level of inventory in the storage areas on a daily basis.

• Determines and advises on repairs or replacements as necessary in assigned areas.

• Updates room status through the property management systems, by phone, radio, and computer.

• Follows established chemical and key control procedures.

• Instructs Housekeepers on the proper use of cleaning chemicals and equipment.

• Assists with coaching and counseling the housekeeping staff, as needed.

• Maintains records on pending and completed projects throughout the year.

• Assists with recycling efforts.

• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).

• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.

• Two (2) years of housekeeping or EVS experience in a hotel or other hospitality environment.

• Must have knowledge of cleaning equipment, supplies, and chemicals.

• Good written and oral communication skills.

• Must be able to work various shifts, weekends, holidays, and flexible hours.

• Must complete full training on chemical usage, MSDS, OSHA regulations, Hazardous Communication, Blood borne pathogens and all other safety regulatory procedures.

• Must be able to stand for long periods of time and have the ability to lift up to 40 lbs.

• Capable of learning and utilizing knowledge of hotel operations systems.

• Proficient with Word and Excel and the rapid response and property management systems.

• Must be willing to work in a smoking environment.

• Must be willing to adhere to company health and safety measures,

Preferred Qualifications:

• Housekeeping experience in a 3-4 Diamond hotel

• Supervisory experience in a hotel or other hospitality environment

Shift Schedule Overview:

Split: 2:00 p.m. - 10:00 p.m. and 4:00 p.m. 12:00 a.m. Midnight Weekends & Holidays Required. Overtime May Be Required.

Work Shift:

Starting at:

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