Junior FinOps Associate

Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins

We serve companies in the Global 2,000 and our existing clients include some of the world's biggest corporations. We've raised over $115M from leading investors including Goldman Sachs, 9Yards Capital, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.

The Role

We are seeking a Junior FinOps Associate to join our rapidly growing team. This is an opportunity to join the Candex Operations team and make a significant impact at a rapidly growing global fintech company.  This position will report to the Senior Finance Operations Manager. This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the payment process and a crucial point of contact for our customers. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.

Responsibilities

• Review customer invoices received ensuring their accuracy and timeliness
• Send out client invoices ensuring they are accurate and compliant
• Provide guidance to new customers to ensure they are onboarded successfully
• Work with customers to correct payment details provided or to obtain any missing information
• Verify customer data by performing compliance checks
• Handle day to day customer email/phone support related to the invoicing process

Requirements

• Undergraduate Bachelor's degree in economics/finance/accounting is preferred
• Fluent English language skills – written and verbal – a must
• Fintech/Hi-tech experience is preferred
• Impressive interpersonal and communication skills
• Strong computer skills with advanced Excel skills
• Outstanding attention to detail, with an ability to spot numerical errors
• Highly organized with the ability to multitask and work under pressure
• Tech savvy and the ability to pick up new technology quickly
• Able to accommodate global working hours - Mon-Thurs 10am-7pm, Fri 9am-5pm

Why Work With Us

• We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success.
• Competitive Compensation – Earn a salary and benefits that reflect your skills and impact.
• Parental Leave – Take meaningful time to bond with your growing family.
• Flexible Work Environment – Balance life and work with adaptable schedules.
• Global Team + Mindset – Join a diverse, international team that thinks beyond borders.
• Home Office Setup – Get the gear and support you need to work comfortably from anywhere.
• Professional Development – Grow your skills with training and learning sessions.
• Internal Mobility – Explore new global roles and career paths without leaving the company.
• Team Outings – Connect and celebrate with colleagues through regular social events.

Our Values

• Be a Stickler for Details - we think about the details when making decisions and ensure we haven't overlooked anything.
• Debate, Decide, Deliver - Candexers foster a culture of open debate so we can make the right decision.
• Innovate to Simplify - we continuously look for simpler ways to do everything.
• Follow Through, Follow Up - we are always moving the ball forward – when we say we will do something, we do it.
• Attract & Develop the Best - we expect each hire to raise the bar, and once they start, they should continue to develop their skills with the support of leadership.
• Keep an Obsessive Customer Focus - our customers' satisfaction is our obsession, and we will stop at nothing to make their experience simple & flawless.
• Learn & Be Curious - we foster an environment of continual learning and encourage challenging questions and believe curiosity drives innovation and improvement.
• Act with Integrity & Professionalism - we act with honesty, transparency, and ethical principles – ensuring our actions align with our values.

Studies indicate that individuals from marginalized backgrounds, including women, often choose to apply for positions only when they fulfill all listed requirements. However, if you find that this role resonates with you even though you don't match every criterion, we strongly encourage you to get in touch with us. Our commitment to being an equal opportunity employer drives us to cultivate a workplace that celebrates diversity and inclusivity, embracing individuals from various backgrounds. Our hiring process prioritizes skills and abilities, and our wide-reaching outlook is something we take great pride in. Feel free to reach out