Senior Program
2 weeks ago
Description
We are seeking a brilliant and highly motivated
Senior Programs & Operations Manager
to join our
Partnerships Organization
at This role requires someone who is not only extremely process-oriented but also possesses an understanding of business metrics and has experience working on complex, strategic projects and delivering results. The ideal candidate will be a self-starter who thrives in a fast-paced environment and can get things done efficiently, while maintaining a positive attitude and the ability to adjust to ever-changing priorities.
About The Role
- Drive complex and strategic programs end-to-end from initiation to completion.
- Be accountable for the KPIs behind the programs & projects within the candidate's portfolio.
- Analyze data and business metrics to drive insights and inform decision-making.
- Prioritize and manage tasks, initiatives, and projects with a focus on urgency and impact.
- Develop and maintain comprehensive monday boards to manage complex processes (which the candidate will establish).
- Communicate effectively with executive leadership and stakeholders, striving always for collaboration and servant leadership.
- Act as a liaison between different departments, ensuring seamless coordination.
- Raise risks, track milestones, and proactively report on the status of programs and tasks.
Requirements
- 6+ years' experience in managing a similar position – PMO/project manager/business operations/revenue operations OR equivalent experience in a SaaS client-facing, managerial role.
- Passion and ability to lead cross-organization processes, from initiation to full execution and follow-up, with multiple interfaces globally.
- A highly independent way of work, yet a great team player
- Experience working with executive leadership.
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