Business Applications Manager

2 days ago

Tel Aviv, Tel Aviv, Israel Atera Full time $60,000 - $120,000 per year

Atera is inventing a new way of managing IT end-to-end for IT professionals and teams worldwide. By creating an AI-powered IT platform, Atera's all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

Atera is looking for a skilled and proactive Business Applications Manager to join our business applications team. You will be working with our Revenue, Marketing and Support departments. One of your main roles would be to lead and optimize our Tech Support systems and workflows. You'll work closely with our business stakeholders, Ops and data teams to deliver seamless experiences for both internal teams and Atera customers.

This is a unique opportunity to join a fast-growing SaaS B2B company and make a significant impact on our business flows as well as how we engage with our customers and prospects.

Responsibilities

  • Act as the Business Applications partner for Atera's GTM and Tech Support teams, understanding their needs and translating them into scalable system solutions.
  • Own and optimize Atera's support systems including Salesforce, Zendesk, Gong, Chilipiper, ZoomInfo, HubSpot and integrations with internal tools and external platforms
  • Lead end-to-end system projects, from requirements gathering and process design to configuration, automation, testing, and enablement
  • Manage the integration of a variety of tools and systems, ensuring data flows and customer journeys are seamless and measurable
  • Create and maintain dashboards and reports that monitor team performance, customer satisfaction, and support trends
  • Troubleshoot system issues, support user requests, and ensure data integrity across platforms, including Support, Sales, Finance, RevOps, Product, HR, etc
  • Drive AI adoption across the company, including implementing AI workflows and enabling teams to use them effectively.
Requirements

Requirements:

  • 3+ years of hands-on experience managing Salesforce - a must
  • Strong experience with Salesforce configuration (custom objects, flows, validation rules, reports/dashboards, APEX, etc.)
  • Experience with Tech Support systems such as Zendesk, Salesforce Service Cloud, or ServiceNow - a big advantage
  • Proven experience in system configuration, automation, and integrations (custom triggers, webhooks, APIs, etc.)
  • Familiarity with integration (Workato, n8n, Zapier, Make) and API integrations - Must
  • Experience in a B2B SaaS company - an advantage
  • Analytical mindset and ability to translate business needs into scalable technical solutions.
  • Excellent project management, communication, and documentation skills
  • Ability to work independently, manage multiple priorities, and collaborate cross-functionally
  • Experience with AI technologies and business process optimization - an advantage.
About Atera
null

  • Business Application Analyst

    6 days ago

    Tel Aviv, Tel Aviv, Israel myGwork - LGBTQ+ Business Community Full time ₪90,000 - ₪120,000 per year

    This job is with , an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Are you ready to take on a new challenge in a dynamic and global environment?We are looking for a hands-on Business Applications Analyst to join our team and take ownership of the...

  • Business Applications Manager

    2 days ago

    Tel Aviv, Tel Aviv, Israel ScaleOps Full time ₪100,000 - ₪120,000 per year

    Business Applications ManagerScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps' platform removes the organizational friction between application owners and DevOps teams by fully...

  • Business Applications Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Agora Full time ₪90,000 - ₪120,000 per year

    Join Agora, a pioneering Fintech startup headquartered in TLV, as we reshape the Real Estate investment landscape. Our Investment Management platform empowers Real Estate firms and investors by automating back-office operations, enhancing investor satisfaction, and propelling growth.We're seeking a Business Applications Manager to lead the strategy,...

  • Business Applications Manager

    6 days ago

    Tel Aviv, Tel Aviv, Israel ScaleOps Full time ₪120,000 - ₪240,000 per year

    ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps' platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management...

  • Business Applications Manager

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Agora Full time ₪90,000 - ₪120,000 per year

    Join Agora, a pioneering Fintech startup headquartered in TLV, as we reshape the Real Estate investment landscape. Our Investment Management platform empowers Real Estate firms and investors by automating back-office operations, enhancing investor satisfaction, and propelling growth.We're seeking aBusiness Applications Managerto lead the strategy,...

  • Business Applications Manager

    1 week ago

    Tel Aviv, Tel Aviv, Israel RiverPark Ventures Full time ₪90,000 - ₪120,000 per year

    AgoraAdministration, ITTel Aviv-Yafo, IsraelPosted on Sep 25, 2025Apply nowDescriptionJoin Agora, a pioneering Fintech startup headquartered in TLV, as we reshape the Real Estate investment landscape. Our Investment Management platform empowers Real Estate firms and investors by automating back-office operations, enhancing investor satisfaction, and...

  • Business Applications Manager

    2 days ago

    Tel Aviv, Tel Aviv, Israel Atera Full time $60,000 - $120,000 per year

    Atera is inventing a new way of managing IT end-to-end for IT professionals and teams worldwide. By creating an AI-powered IT platform, Atera's all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better...

  • Business Applications Manager

    14 hours ago

    Tel Aviv, Tel Aviv, Israel Atera Full time ₪60,000 - ₪120,000 per year

    Atera is inventing a new way of managing IT end-to-end for IT professionals and teams worldwide. By creating an AI-powered IT platform, Atera's all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better...

  • Business Applications Manager

    6 days ago

    Tel Aviv, Tel Aviv, Israel Reeco Full time

    About UsWelcome to Reeco, where we're transforming the back-of-house tech for the hospitality industry. Think of it like this: while hotels are all about luxury and convenience, their operations are often stuck in the '90s. From emailing suppliers to doing inventory with pen and paper – it's outdated, inefficient, and expensive. That's where we come in...

  • Business Applications Manager

    6 days ago

    Tel Aviv, Tel Aviv, Israel Reeco Full time

    About UsWelcome to Reeco, where we're transforming the back-of-house tech for the hospitality industry. Think of it like this: while hotels are all about luxury and convenience, their operations are often stuck in the '90s. From emailing suppliers to doing inventory with pen and paper – it's outdated, inefficient, and expensive. That's where we come in...