Field Application Scientist

5 days ago

Israel Genoox Full time $80,000 - $120,000 per year

We're looking for a Field Application Scientist (FAS) to bridge the worlds of science, technology, and clinical impact.

In this role, you'll be the scientific face of Franklin — empowering our global community of clinicians, researchers, and geneticists to make confident decisions using our platform.

You'll combine deep genetic and clinical expertise with a passion for solving complex, real-world problems, helping users transform data into actionable insights that improve patient care. Working closely with product, data, and engineering teams, you'll play a key role in shaping how our users experience the Franklin platform and how their feedback drives innovation at scale.

  • Bachelor's or Master's degree in Genetics, Molecular Biology, Bioinformatics, Biomedical Engineering, or a related field.
  • Strong understanding of clinical genomics workflows and variant interpretation.
  • Excellent communication and presentation skills — able to translate technical details into meaningful context for diverse audiences.
  • Hands-on mindset and curiosity to explore both scientific and technical aspects of the platform.
  • Collaborative spirit — comfortable working across product, data, and commercial teams in a fast-paced, cross-disciplinary environment.
  • Experience with Project Management frameworks.
  • Native-level English.

Nice to have:

  • Experience with scripting (e.g., Python, BASH) or data analysis tools.
  • Prior experience in a customer-facing, technical support, or training role.
  • Familiarity with clinical genomics software platforms or molecular diagnostics environments.

  • Fluency in additional languages besides English.

  • Act as the expert liaison between our users and our technology — translating clinical needs into practical solutions.

  • Lead onboarding, training, and enablement sessions that help clinicians and researchers unlock the full power of Franklin's tools and data.
  • Collaborate with product and R&D to bring user insights from the field into platform evolution and roadmap discussions.
  • Support customer success and sales teams in demos, technical discussions, and solution design.
  • Develop educational and scientific content that helps scale knowledge across the Franklin user community.
  • Ensure a smooth and impactful user experience — from the first demo to confident daily use.
  • Manage technical projects (i.e., evaluations, implementations) according to deadlines and provide visibility and alignment with internal and external stakeholders.

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