Delivery Manager

About the Company

Bright is a rapidly growing, top-tier venture-funded company, focusing on developer-centric application security for the enterprise.

We enable organizations to fix security issues before they reach production by integrating security early in the software development process, reducing reliance on manual testing, and running scans frequently.

Position

We are seeking a highly motivated and hands-on
R&D Delivery Manager
to own day-to-day execution across R&D, QA, and Infrastructure.

This role will keep planning tight, releases predictable, and stakeholders informed.

Acting as the operational backbone of our engineering organization, you will be the owner of Jira workflows, Agile practices, and the metrics that drive decisions.

About the Product

Bright provides a developer-centric DAST solution focused on helping developers and AppSec teams find and remediate vulnerabilities across APIs and WebApps early in the SDLC.

The unique value we provide helps reduce organizational risk, while optimizing development and AppSec resources.

We partner with Fortune 3,000 companies across the financial and technology verticals.

Key Responsibilities

• Run daily operations across R&D, QA, and Infra; proactively remove blockers and keep plans on track
• Lead PI Planning end-to-end: preparation, facilitation, dependency mapping, and follow-through
• Orchestrate releases: manage code-freeze gates, risk reviews, change logs, and release readiness
• Build and publish sprint/PI metrics; turn raw data into clear, actionable insights for Engineering, Product, and leadership
• Coach teams on Agile (Scrum/Kanban) and drive continuous improvement in practices and mindset
• Create and maintain interfaces with Customer Success, Product, Marketing, and Sales to align priorities and SLAs
• Define and track OKRs for delivery, quality, and predictability
• Own the Root Cause Analysis (RCA) process end-to-end: define trigger criteria, facilitate RCAs, document findings, drive corrective/preventive actions, and verify fixes to closure
• Administer and optimize Jira at the workflow/automation level: schemes, custom fields, permissions, forms, dashboards, and data hygiene
• Maintain operating rhythms: dailies, reviews, retros, steering/ROAM, risk cadences, and incident follow-ups
• Partner with Support/Customer Success on intake and triage of customer issues; ensure fast visibility and feedback loops

Qualifications

• 5+ years of experience in engineering delivery or program management for SaaS products
• Strong practical experience running Scrum and Kanban teams; familiarity with SAFe/PI cadences
• Proven experience with release management in CI/CD environments, including readiness criteria, rollout, and rollback
• Excellent cross-functional communication: ability to translate technical status and risks into clear business updates
• Jira Administration expertise: workflows, custom fields, permissions, board configurations, forms, and automation rules
• Demonstrated ability to build and track delivery metrics (lead time, cycle time, WIP limits, predictability, PR merge rates, etc.)
• Experience automating reports and integrations via APIs or light scripting (e.g., Google Apps Script with Jira/GitHub)
• Comfortable working with distributed teams
• Preferred
  : Background in cybersecurity or application security (AppSec)

Who You Are

• You raise the bar for yourself and your team — "good enough" is never enough
• You enjoy solving difficult technical and operational problems and dive in until they're resolved
• You communicate opinions clearly and back them with data and context
• You don't wait for assignments — you spot what's needed and make it happen
• You are kind, direct, and helpful; people trust you in stressful moments

Benefits

• Competitive salary
• Ability to partially work from home
• Paid vacation (18 days a year), state holidays, and sick leave
• Work alongside world-class security experts who are changing the future of application and API security
• A diverse and inclusive workplace. Bright is an equal-opportunity employer and our team is composed of individuals from many diverse backgrounds, lifestyles, and locations