Technical Account Manager

8 hours ago

London Israel Cyolo Full time ₪90,000 - ₪120,000 per year

Our growing Customer Success team is looking for a talented, passionate and diligent Technical Account Manager to join our great and growing Costumer Success team. A person who enjoys working closely with customers (external & internal) and a motivated individual with strong technical skills.

Requirements:

· Enterprise customer experience and technical depth are a MUST

· High proficiency in networking protocols and on-premise environment

· At least 3 years of relevant customer-facing technical work experience, preferably in the cybersecurity field

· Strong technical background and problem-solving skills

· Project management skills, with the ability to interact with customer teams at various levels of technical and non-technical depth.

· Exceptional communication and interpersonal skills

· Proactive and self-motivated, with the ability to work independently.

· Ability to widely understand and balance the business needs, technical abilities and customers' satisfaction.

· Willingness to travel as needed to support customer engagements in EMEA (up to once a month).

A great plus but not must:

· Experience in Cyber Security domains

· Bachelor's degree in a relevant field (computer science, information technology, etc.)

· Experience working with Cloud platforms

Responsibilities:

· Act as focal point Customer Success for key costumers

· Prepare and manage a CS on-boarding plan, monitor progress and provide periodically reviews.

· Manage support escalations with customers and reduce escalation rate by answering 20-30% of tickets.

· Provide timely recommendations and proactive assistance to achieve customer outcomes

· Advocate for customers during high-severity cases, fostering long-term partnerships

· Collaborate with Engineering and Product teams to address customer needs and drive improvements while protecting Company's assets.

· Explore technical specifications related to the product within the customer's environments.

  • Technical Account Manager

    8 hours ago

    London, Greater London, , Israel Claroty Full time ₪80,000 - ₪120,000 per year

    We're growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.About Claroty:   Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform...

  • Strategic Account Manager

    8 hours ago

    London, Greater London, , Israel Claroty Full time ₪80,000 - ₪120,000 per year

    We're growing and looking to hire a Strategic Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.About Claroty:Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform...

  • Technical Account Manager

    8 hours ago

    Israel Island Full time ₪120,000 - ₪180,000 per year

    What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself?Introducing Island, the Enterprise Browser — the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island...

  • Technical Account Manager

    8 hours ago

    Israel ProfiSea Full time ₪120,000 - ₪180,000 per year

    Predicting & Saving on Cloud costs is the #1 challenge for all business,  in the foreseeable future.Profisea-Labs' Uniskai is the only solution used by both DevOps and Finance teams, to View, Control and Save on Cloud costs, at hundreds of live customers. Top-tier Technical Account Manager, if you're eager to be pivotal at scaling the Cloud, DevOps and...

  • Account Executive

    8 hours ago

    London, Israel Port Full time £60,000 - £120,000 per year

    About PortAt Port, we are pioneering a new dimension of the Developer Experience. Our innovative platform for Internal Developer Portals has been designed to enhance developer satisfaction, increase productivity, and ensure the highest standards of engineering output.Port brings everything a developer needs together, encapsulated within a single...

  • Growth Account Manager

    8 hours ago

    London, Greater London, Israel Papaya Global Full time ₪60,000 - ₪120,000 per year

    Papaya Global is a rapidly growing B2B tech unicorn dedicated to revolutionizing the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology offers a comprehensive solution for managing global workforces, covering everything from hiring and onboarding to managing and paying employees in over 160 countries.We...

  • Account Manager

    8 hours ago

    London, England, W LG, Israel WSC Sports Full time €40,000 - €80,000 per year

    WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports' platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities...

  • Account Executive UK

    8 hours ago

    London, Israel ScaleOps Full time ₪90,000 - ₪120,000 per year

    ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps' platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management...

  • Technical Account Manager

    8 hours ago

    New York, Israel Kaltura Full time $120,000 - $150,000 per year

    This is us Kaltura's (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people's lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach,...

  • Regional Channel Account Manager

    1 week ago

    London, Israel Cellebrite Full time ₪60,000 - ₪120,000 per year

    Our mission:Cellebrite's (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital...