Catalog Operations Manager

We are seeking a highly organized, technically proficient, and process-driven Catalog Operations Manager to lead the execution, validation, and quality assurance of catalog initiatives across all Fiverr categories.

This role plays a central part in maintaining the integrity, accuracy, and scalability of our digital catalog while operationalizing business validations and experiments.

You'll work closely with Vertical Business Managers to execute and validate strategic opportunities and catalog transformations that directly impact Fiverr's marketplace performance.

The ideal candidate combines technical fluency (HTML, CSS, and basic code understanding) with strong AI tool proficiency and hands-on A/B testing experience to ensure excellence in catalog execution and experimentation.

1. Operational Execution and Validation Management

• Partner with Vertical Business Managers to operationalize catalog expansion, restructuring, and business validation initiatives.
• Ensure the consistent and accurate implementation of catalog updates across all verticals, adhering to taxonomy and quality standards.
• Develop, document, and optimize workflows for large-scale catalog execution tasks (e.g., gig classification, metadata configuration, and taxonomy validation).
• Identify automation and AI opportunities to improve efficiency, scale, and accuracy.
• Leverage AI tools to streamline catalog validation and manage process automations.
• Serve as a cross-functional focal point for catalog-related operational and validation support.

2. Experimentation, Testing, and Insights

• Collaborate with Data  and Business teams to translate catalog hypotheses into structured A/B tests and experiments.
• Configure, execute, and monitor A/B tests and validation workflows using internal and external tools, ensuring technical setup accuracy and segmentation.
• Maintain operational ownership of test implementation - from hypothesis to execution and results analysis.
• Analyze experimental outcomes, providing actionable insights on catalog performance, conversion impact, and user engagement metrics.
• Document findings and drive the scaling of validated experiments into standard catalog operations.

• 3+ years of experience in Catalog Operations, E-commerce Operations, Content Management, or high-volume data environments.
• Technical proficiency with hands-on experience in HTML, CSS, and basic code debugging for catalog or website configurations.
• Familiarity with AI and automation tools for accelerating validation, quality assurance, and workflow execution.
• Proven operational experience in A/B testing, including setup, configuration, monitoring, and result interpretation.
• Strong understanding of data governance, taxonomy, and classification systems within an online marketplace.
• Analytical mindset with experience using BI tools and working knowledge of SQL or equivalent data querying methods.
• Demonstrated ability to manage process validation, business testing, and scaling initiatives across multiple teams.
• Exceptional attention to detail, prioritization, and project management skills in a fast-paced environment.
• Experience working with Generative AI and automation frameworks for process optimization in catalog operations

At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you.

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.