Product Manager- Field Operations

4 days ago

Airport Center District IL AT&T Israel Full time $100,000 - $150,000 per year

AT&T Israel's Field Operations Dispatch manages a workforce of over 40,000 technicians, ensuring every customer job is handled by the right expert at the right time. We empower dispatchers with cutting-edge AI and automation tools that translate human needs into autonomous, optimized operations.

Our mission is simple — to keep the network running and our customers satisfied around the clock. With GenAI at the core, we're redefining how large-scale field operations are planned, executed, and optimized.

About the Job 

We are seeking an experienced Product Manager with a technical background to join our growing team of Product Managers and play a key role in shaping the evolving space of AT&T Field Operations.

Responsibilities: 

  • Collaborate with stakeholders to understand user needs, drive product strategy, and make informed roadmap decisions. 
  • Define and prioritize product requirements based on user feedback, market analysis, and input from stakeholders. 
  • Own the entire product lifecycle, from conception to product launch and adoption. 
  • Lead cross-functional teams, including engineering, design, and product analysts. 
  • Gather post-adoption feedback and monitor usage metrics. 
  • Continuously analyze data to understand users' usage patterns and suggest improvements. 

Requirements: 

  • 5+ years of experience as a Product Manager.
  • Be able to translate complex operational challenges into clear, actionable product requirements - A MUST.
  • Proven track record of successfully leading cross-functional teams and delivering high-quality software products. 
  • Experience as a Product Manager in large and complex software applications. 
  • Excellent analytical and problem-solving skills, with the ability to translate complex concepts into actionable product requirements. 
  • Exceptional communication and presentation skills in English. 
  • Background as an R&D engineer or equivalent roles. 
  • Bachelor's degree in computer science, engineering, or a related field. 

This is an exciting opportunity to influence the future of AT&T's dispatch platform and make a significant impact 

We are hiring for various positions within the company, with some roles offered through outsourcing.

Join us and enjoy a dynamic and flexible work environment.

Requirements
None

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