Clinical Account Manager
7 hours ago
Insightec is a growing medical technology company transforming patient lives through innovative incisionless surgery.
Our culture is as unique as our people, a diverse global team, with different ideas, skills, interests, and cultural backgrounds driven by our core values – Our Patients, Integrity, Team, Quality and Innovation.
Our dedication to making a real impact on the lives of millions of people and paving the path to a bright future for healthcare, is what bonds us as a Team. We work together in a dynamic collaborative environment to deliver successfully while believing and driving a life-work balance philosophy that encourages our employees to do things that are meaningful outside of work. Every role is significant, your voice is heard, and your ideas are encouraged. We challenge and empower our people to be great at what they do while providing a flexible work environment.
Walking through our corridors, you will be inspired by stories of career journeys at Insightec. We take pride in growing internal talent and encourage our employees to achieve their professional ambitions. With employees in Israel - Haifa and K. Ono, Miami and Dallas, Shanghai, Tokyo and Europe, we offer in each region competitive perks and benefits.
Do the most meaningful work of your career by joining us on our mission to transform tomorrows, today.
Location: Illinois and Wisconsin Region - Field Region
The Clinical Account Manager goal is to help drive commercial utilization at new and existing Insightec neurosurgical customers. The purpose of this role is to increase the number of patients treated to reach business profitability through recurring revenue and demonstrated models of service line success
What you will be doing:
The job holder's duties and responsibilities include any of the following:
- Focus in INSIGHTEC movement disorder brain applications (neurosurgery)
- Main responsibility is to work with INSIGHTEC existing and new install-base sites to launch and grow clinical program and drive commercial success
- Achieve annual goals of number of treatments, average utilization in the region and year over year program growth in accounts to drive topline recurring revenues from the sites (service and disposables)
- Embed into customer environment and gain In-depth knowledge of their hospital operations, patient flow, financial model with focus on business and operational outcomes
- Own the administrative and clinical relationships post-capital sales and continually ensure the program performance aligns with key stakeholder priorities within customer organization
- Design and deliver on targeted referral network building (neurology) strategies that drive program volume in treatment centers within the MSA (Metropolitan statistical area)
- Be a trusted partner to customer (in clinical and business aspects) with ability to influence and have a seat at customer table for driving program success
- Interface between site and INSIGHTEC marketing, reimbursement and PR teams to facilitate program operations, navigate insurance landscape and drive patient interest
Qualifications:
- Scientific (BS, MS preferred), technical (engineer) or clinical background (nurse, radiology technician) or MBA and commercial /sales /marketing background with strong technical skills
- 5-7 years of experience which includes (can be overlapping experience):
- 2+ years Clinical / Technical medical device experience in customer facing role with strong preference to Neuro-brain applications
- 2+ years building relationships at multiple customer levels representing a highly technical product
- 1+ years in a role implementing a novel product / service line / market - can be in marketing, sales, line / market - can be in marketing, sales, product management, project management, etc.
- Relationship building and ability to influence sites from both bottom-up and top-down across hospital functions.
- Executes with drive, self-motivation, accountability and reliability
- Critical thinking with an eye toward understanding the big picture, ability to problem solve & creatively bring solutions to customer
- Communication skills with internal (INSIGHTEC) and external (customer) stakeholders to articulate vision, rally towards a common goal, and build execution support
- Operate independently and coordinate efforts with peers
- Advantage: Movement Disorder, Conference, C-suite experience
- Able to meet travel requirements- Travel required (75% minimum)
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