IT Project Manager

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

As an Temporary IT Project Manager specializing in Infrastructure & Cloud, you will play a crucial role in driving successful outcomes for our critical IT projects. You will be responsible for standardizing processes, consolidating reporting, and improving communication with upper management, ensuring alignment with our evolving cloud-first strategy.

How will you make an impact?

Lead & Manage Infrastructure & Cloud Projects:

• Oversee projects such as cloud migrations and modernization, security initiatives, infrastructure upgrades, and IT infrastructure-related facilities improvements.
• Drive project planning, execution, and closure adhering to best practices.

Process Standardization & Improvement:

• Implement and maintain consistent project management methodologies for Infrastructure & Cloud projects.
• Identify and implement process improvements for efficiency and risk reduction.

Reporting & Communication:

• Serve as primary point of contact for project updates.
• Consolidate project reports, KPIs, and risk assessments.
• Prepare clear presentations and reports for management.

Budget Management & Governance:

• Develop and manage project budgets, track expenditures, and ensure adherence to financial guidelines.
• Conduct budget reviews and proactively mitigate cost overruns.

Stakeholder Management:

• Build and maintain strong relationships with stakeholders.
• Effectively communicate project updates, address concerns, and manage expectations.

• Accelerate Cloud Transformation: Lead successful cloud migrations and modernization initiatives to optimize cloud infrastructure and services.
• Advance Security Posture: Drive security initiatives that strengthen the organization's overall security and compliance.
• Enhance Operational Efficiency: Streamline IT operations through automation, infrastructure upgrades, and process improvements.
• Improve Service Delivery: Ensure high availability, reliability, and performance of critical IT services and environments.
• Support IT Facilities Evolution: Oversee IT infrastructure-related facilities improvements to enable seamless business operations.
• Minimize Risk: Proactively identify and mitigate risks across infrastructure, cloud, security, and facilities projects.
• Foster Innovation: Stay current with emerging technologies and champion opportunities to leverage IT advancements for organizational growth.

Have you got what it takes?

• Proven experience as an IT Project Manager with a strong focus on Infrastructure & Cloud (e.g., AWS, Azure)
• Experience with infrastructure technologies such as servers, networks, storage, and virtualization
• Excellent project management skills, including planning, execution, monitoring, and control
• Excellent communication and interpersonal skills
• Proficiency in project management tools (e.g., Jira)

You will have an advantage if you also have:

• Experience with Agile methodologies (e.g., Scrum, Kanban)
• Experience with ITIL or other IT service management frameworks
• Experience with budgeting and financial forecasting

By emphasizing the Infrastructure & Cloud focus throughout the description, you clearly communicate the specific expertise and experience required for this role.

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

Requisition ID: 8944

Reporting into: Manager, Global Infrastructure Systems

Role Type: Individual Contributor

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.