Head of Artificial Intelligence

2 weeks ago


Tel Aviv, Tel Aviv, Israel MCE Systems Full time $150,000 - $200,000 per year

MCE systems
is seeking a
Head of AI
to lead our most exciting new AI domain – from vision to large-scale production.

We're a global company of
around 100 people
, headquartered in
the heart of Tel Aviv
, delivering innovative digital solutions for leading mobile operators worldwide. We've already launched our first AI-powered customer service chatbot with a major telecom operator, and now we're taking a giant leap forward:
full automation of the customer service domain.

What you'll be doing:

  • Build and define the architecture for complex AI systems.
  • Lead the development of LLM-based solutions at scale.
  • Work closely with executive leadership, product teams, and international clients.
  • Be the driving force behind AI innovation at MCE – with the potential to grow into managing a global AI team.

We're looking for someone with:

  • Proven experience designing and building complex AI systems (preferably chatbot-related).
  • Deep expertise in ML and DL.
  • Hands-on experience delivering large-scale systems to production.
  • Product-oriented mindset, business acumen, and excellent leadership skills.
  • Experience in customer service systems – strong advantage.
  • Familiarity with the Telco industry – advantage.

This is not just another job – it's a chance to
build a new domain from scratch
and influence how millions of customers experience service in the years ahead.



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