Employee Experience

We are

At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. 

With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we're reshaping how financial technology is developed and delivered.

As an Employee Experience & Operations Specialist, you'll play a key part in shaping the day-to-day employee experience and ensuring operational excellence across our Israel office. You'll combine creativity, organization, and precision - designing engaging initiatives, managing welfare programs, and maintaining seamless people operations that reflect our culture and values. 

 Location & Work Type: Jerusalem, Israel – 4 days in office

• Proactive, creative, and solutions-oriented, with a genuine passion for people and culture. 
• Collaborative team player who values partnership and cross-functional cooperation. 
• Exceptionally organized and detail-oriented, able to manage multiple priorities with clarity and efficiency. 
• Strong sense of order and structure, with a focus on creating smooth processes and reliable execution. 
• Experienced in vendor management, negotiation, and budget control. 
• Strong communication and interpersonal skills – able to connect with employees at all levels. 
• Analytical and data-driven mindset, balancing creativity with operational excellence. 
• A self-starter who thrives in dynamic environments and takes ownership of results. 

Events 

• Plan and execute company-wide events such as All Hands, Happy Hours, and holiday celebrations. 
• Plan, coordinate and execute two large-scale annual events and ongoing team/group gatherings. 
• Collaborate with internal teams and vendors to deliver creative, high-quality experiences that strengthen company culture. 
• Manage logistics, communications, and feedback for all events. 

Welfare 

• Lead employee welfare and wellness programs, ensuring continuous engagement and support. 
• Manage lifecycle events (e.g., births, marriages, bereavement, reservist service, and other milestones) with care and consistency. 
• Oversee company gifts and recognition programs (holidays, birthdays, and other occasions). 
• Ensure information flow, budget management, and smooth operation of welfare platforms and employee benefit programs (BuyMe, Hitech Zone, classes, manicure, barber, and others). 
• Suggest new initiatives to enhance employee well-being and satisfaction. 

Volunteering 

• Plan and promote volunteering opportunities and social impact initiatives. 
• Organize company participation in community races and other social responsibility events. 
• Build partnerships with local organizations to support ongoing employee volunteering efforts. 

Data Administration 

• Serve as the first point of contact for all employee inquiries and all data-related matters. 
• Ensure data accuracy across all systems, from HRIS (such as Workday) to Excel and other internal tools. 
• Support HR, Operations, and Finance teams with reports and data-driven insights. 
• Track participation, budget, and feedback for employee programs and events. 
• Ensure confidentiality, accuracy, and compliance with company standards. 

What You Bring to the Table 

• 5+ years of experience in People Operations, People Experience, or a similar role. 
• Proven experience managing employee welfare or engagement programs. 
• Excellent organizational skills with the ability to manage multiple projects simultaneously. 
• Strong attention to detail, accuracy, and follow-through. 
• Ability to collaborate effectively across departments and build strong working relationships. 
• Fluent in English and Hebrew – a must. 
• Advanced proficiency in Excel and Microsoft Office Suite. Tech savvy. 
• Experience using HRIS systems - a plus. 
• Background in hi-tech or fast-paced environments – preferred. 

• Flexible hybrid model: 4 days a week in the office 
• ₪1,000 net monthly wellness benefit – from therapy to Pilates to your kid's art class  
• Full Keren Hishtalmut, private health & dental insurance  
• Donation matching, volunteering days, team outings, and mentorship programs  
• A mission-driven culture that values ownership, trust, and meaningful impact 

Hit apply. You bring your creativity - we'll provide the challenges (and the snacks).