Solution Architect

Welcome to Chargeflow

Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it.

Who We're Looking For – The Dream Maker

We're looking for an exceptional Solution Architect with a strong background in AI-driven systems and cloud architecture. As a key member of our core product and R&D team, you'll lead the design of scalable, intelligent solutions that leverage advanced AI capabilities to combat fraud and redefine the future of chargeback prevention. Our mission is bold - empower businesses to protect their revenue, reduce losses, and unlock new levels of operational efficiency through technology that learns, adapts, and acts smarter every day.

Join us in shaping the next generation of intelligent fraud prevention.

Your Arena

• Architect end-to-end solutions across AWS, integrating AI/ML models and data-driven decision systems into production-grade applications.
• Partner with product, data science, and engineering teams to translate business challenges into scalable AI-powered solutions.
• Lead technical design reviews, ensuring architectural quality, reliability, and maintainability.
• Define and enforce best practices in API design, event-driven architecture, observability, and system security.
• Evaluate and integrate third-party AI platforms and services, ensuring compliance, performance, and data protection.
• Collaborate with AI/ML engineers and data teams to operationalize models (MLOps), optimize pipelines, and deploy AI safely at scale.
• Stay hands-on when needed — prototype, review code, and guide the team through complex design decisions.
• Influence long-term technology strategy and standards, ensuring alignment with business goals and scalability needs.
• Continuously research and introduce emerging tools and frameworks in AI, cloud computing, and distributed systems.

What It Takes:

• Proven experience as a Solution Architect, Software Architect, or Technical Lead in a cloud-first (AWS) environment - Must
• Strong background in designing AI-integrated systems (LLM-based, data pipelines, ML inference, or intelligent automation) - Must
• Deep understanding of microservices, serverless architectures, and API-first design - Must
• Experience working with data platforms (e.g., Redshift, Snowflake, DynamoDB, or data lakes) - Must
• Solid understanding of security, scalability, and reliability principles in distributed systems - Must
• Ability to communicate complex ideas clearly to both technical and non-technical audiences.
• Experience with LangChain, OpenAI API, Bedrock, or other LLM ecosystems - Advantage
• Hands-on knowledge of MLOps and deployment pipelines for AI models - Advantage
• Familiarity with fraud detection, risk modeling, or fintech solutions - Advantage
• A passion for innovation, quality, and impact - you care deeply about building solutions that truly solve problems.

Our Story

Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach.

Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.