Revenue Operations Manager

We are seeking an experienced, highly meticulous, and driven RevOps Manager to join a critical team that is actively scaling and focused on strategic build-out of the RevOps Compensation team. This is a unique opportunity to be a foundational member, contributing significantly to the establishment of best-in-class processes and infrastructure for our sales incentive compensation programs.

You will be the operational backbone of our compensation system, responsible for the execution, management, compliance, and accuracy of sales payouts. This role requires a process champion with deep experience in compensation cycle management and a strong commitment to accuracy, compliance (especially SOX), and exceptional stakeholder service. 

If you thrive on building, optimizing, and owning mission-critical operations, and want to be part of a team defining its future, this is the role for you.

The responsibilities below represent the core domains the RevOps Manager will own or actively contribute to. The focus is on the full compensation lifecycle and operational excellence:

Compensation Cycle Process & Lead:

• Lead the full cycle of sales compensation execution and payouts accurately and on time, including data aggregation, calculation, validation, and submission for payment.
• Manage and utilize our Compensation Management System, CaptivateIQ, serving as the system owner, administrator, and primary functional expert.

Inquiries & Support:

• Serve as the focal point for all compensation-related inquiries from the sales organization, resolving issues promptly and providing clear, consistent communication regarding compensation plans and policies.

SOX, Documentation & Ongoing Controls:

• Ensure strict SOX compliance for all compensation processes, maintaining meticulous documentation and audit evidence.
• Execute and maintain robust Ongoing Controls to uphold data integrity, policy enforcement, and accuracy within the compensation system and related platforms.

Program Management & Design Support:

• Support the definition, launch, and execution of various sales incentive programs, including SPIFFs (Sales Performance Incentive Funds).
• Assist the Compensation Design team with operationalizing new Comp Design initiatives and tracking Comp Performance metrics.

Enablement & Stakeholder Management:

• Develop and deliver Enablement materials for the sales force and managers regarding compensation plans and procedures.
• Act as the primary Stakeholder Focal Point for cross-functional teams (Finance, HR, Sales Leadership) on all compensation-related operational matters.

• 3-5 years of experience in Sales Compensation Operations, Revenue Operations, or a highly analytical/operational role.
• Previous experience in a SaaS environment is required.
• Proven hands-on experience executing the end-to-end sales compensation process and payouts.
• Direct experience with a modern Sales Compensation Management system is a significant advantage (e.g., CaptivateIQ, Xactly, Varicent).
• Demonstrated understanding and experience with SOX compliance and maintaining internal controls.
• Bachelor's degree in a relevant quantitative field.
• Fluent in English (written and verbal) is required; ability to work effectively in a global business environment.

Skills & Attributes:

• Quick to learn, curious, and proactive in driving continuous improvement.
• Collaborative team player with excellent communication and interpersonal skills, essential for managing complex stakeholder relationships.
• Extremely accurate and detail-oriented – a crucial requirement for managing compensation.
• Process-driven, independent, and self-motivated with a strong ownership mindset.
• Technical orientation with excellent analytical and problem-solving skills (Expert proficiency in Excel/Google Sheets required).

Revenue Operations Manager