Staff Engineer, Product Offering

About The Role
We're looking for a Staff Engineer to join our Disputes product leadership team.

Disputes are critical for consumer protection, but they're also exploited by fraudsters, putting merchants at risk. Our team is building intelligent, scalable systems to help businesses fight back — and protect revenue with minimal friction.

You'll bring technical leadership to a complex, evolving domain — guiding key decisions, and working cross-functionally with product, and analytics. If you enjoy shaping a technical vision in a dynamic environment and love solving hard problems with real-world impact, we'd love to meet you

What you get by working with us as a Staff Engineer:

• Experience working on complex offline and online architecture
• Collaboration in a friendly, high-talent-density environment
• High agency to execute your technical vision
• Working on an up-and-coming offering in a stable company

What you'll need:

• 7+ years of experience building and maintaining complex backend systems using modern programming languages, preferably with and TypeScript experience.
• 2+ years of experience as a tech lead/architect/team lead.
• Passion and experience overseeing a product's entire lifecycle.
• Strong product orientation — thinking beyond the code and caring about how technical decisions support customer needs and business goals.
• Experience designing and working with large-scale distributed systems.
• Strive to uphold top-notch software engineering practices such as high-quality code, thorough testing, and clear & comprehensive documentation.
• Promote production, product, and growth mindsets.
• Project management experience.
• Strong communication skills including stakeholder management.
• Significant experience with various data stores and pipelines such as Kafka, Redis, ElasticSearch, and MySQL.
• Experience with AWS or other public clouds.

About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, 2024)
• Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
• Forbes Cloud , 2022, 2023 and 2024)
• 3 on Fast Company's list of "Most Innovative Finance Companies" (2022)
  
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards "New Partner Application Award" (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.

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