Senior Quality Engineer

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

Join the Urology Complaint Investigation Site (CIS) department responsible for monitoring, identifying, investigating, and escalating product performance signals. Collaborate cross-divisionally and cross-functionally with Service, Design Assurance, R&D, Supplier Engineering and Manufacturing teams to ensure comprehensive understanding of product performance to improve patient outcomes.

Your Responsibilities Will Include:

• Collaborate cross-functionally to facilitate a deep understanding of device functionality and failures and to perform in-depth root cause analysis.
• Acquire, analyze, and interpret information from data logs and various applications
• Work within cross-functional internal and external teams to investigate device field complaints and provide solutions to resolve complaints in a timely manner.
• Use applicable quality tools (Root cause analyses), ensure timely, accurate, and complete failure investigations of product complaints leading to the root cause and corrective/preventive action and ensure that all activities are documented in the complaint management system.
• Organize/lead cross-functional teams to analyze complaint trend data and drive updates to applicable risk management documentation as needed.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• Demonstrate a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Minimum Qualifications:

• Bachelor's degree in Electrical Engineering/Mechanical Engineering/Software Engineering or related field
• 5+ years of relevant experience
• Electrical or Capital Equipment engineering experience
• Knowledge and ability to use statistical methods such as trend analysis, pareto and other charting techniques
• PowerBI data analysis experience

Preferred Qualifications

• 7+ years relevant experience with 2 of those years as leadership experience
• Strong verbal, written communication skills, both technical and conversational
• Decision making and negotiation skills, individually and within groups
• Experience in managing multiple projects across multiple organizational disciplines
• Experience in failure analysis

Requisition ID: 612296

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you