Patient Navigator Moms2B

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:Patient Navigator Moms2BDepartment:Ambulatory Services | Moms2B

Job Description:

Patient Navigator to provide support and guidance to participants of the Moms2B Program whose goal is to help pregnant women have healthy pregnancies, deliveries and babies living in a diverse low-economic area of Columbus known for one of the highest mortality rates in the state;, assists program participants with navigating through the variety of community and health care services available to them; coordinates Moms2B sites; serves as a liaison to The Ohio Collaborative to Prevent Infant Mortality; uses case finding techniques to identify and recruit pregnant moms into early enrollment for prenatal care; provides enrolled participants educational and intervention counseling, materials, and access to prenatal-postpartum and inter-conception care; provides guidance and access to an allocation of community resources, education, outreach, home visits and referrals; directs enrollment of health and developmental education classes; facilitates and coordinates appointments with agencies and providers to ensure timely delivery of community, academic, career and service referrals; collaborates with participants to develop a follow-up plan to ensure that referred services meet the present needs and to ensure that future needs are addressed; advises individual participants and family needs in navigating health care system; researches and engages with available services and programs external to The Ohio State University (OSU); attends and represents OSU at community meetings; assesses, maintains and coordinates up-to-date resources and materials used in the program; maintains communication with local area agencies and staff to share information, activities and resources; collects, analyzes and compiles research data for inclusion in progress reports, publications and for dissemination at workshops and conferences; ensures activities align and comply with specific protocols in collaboration with Moms2B Program Manager and Director.

Strong appreciation for and ability to consistently provide the highest level of customer service. Strong emotional and social intelligence. Ability to connect with persons across disciplines and social stratifications. Ability to be autonomous and collaborative.

Minimum Qualifications:

Bachelor's degree or equivalent combination of education and experience. Experience in customer service required. Knowledge of academic institutions and/or academic medical centers and how they work.

Additional Information:Location:Ackerman Rd, Position Type:RegularScheduled Hours:40Shift:First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

As required by Ohio Revised Code section , Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

---